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Analisis Audit Kepatuhan Standar Pelayanan Minuman Angkutan Kereta API Penumpang di Stasiun Besar Medan Nadia Khairunnisa; Muhammad Arief
JIKEM: Jurnal Ilmu Komputer, Ekonomi dan Manajemen Vol 2 No 2 (2022): JIKEM: Jurnal Ilmu Komputer, Ekonomi dan Manajemen
Publisher : Universitas Muhammadiyah Enrekang

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Abstract

This research is a qualitative descriptive study that aims to determine or describe the concept of whether the compliance audit consisting of tangible, reliability, responsiveness, assurance, empathy, has been carried out according to the minimum service standards of passenger train transportation at Medan Besar stations or not. The minimum service standard itself is the minimum service size that must be met by service providers in providing services to service users which must be completed as obligations and promises to the community in the context of quality, fast, easy, affordable and measurable services. This study took 3 respondents, consisting of the service division at PT KAI Divre 1 SU, the legal division at PT KAI Divre 1SU, and train passengers. Methods of data collection using interview techniques, observation and documentation. The results of the study indicate that obedience as an operator of railway facilities related to tangible, reliability, responsiveness, assurance, empathy in the implementation of compliance audits of minimum service standards for passenger trains at large stations in Medan to fulfill passenger satisfaction, has been carried out well, although it has not been fully carried out and so on. must be repaired. This can be seen from the level of satisfaction of the passengers who still have findings and complaints.
Development Guidance Practical of Problem Based Learning Chemistry Guide for Coloid Materials for Class XI SMA/MA Nadia Khairunnisa; Effendi Effendi
Entalpi Pendidikan Kimia Vol 4 No 2 (2023)
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/epk.v4i2.260

Abstract

The research on developing a chemistry practicum guide based on problem based learning colloid material for class XI SMA students aims to determine the effectiveness of the developed practicum guide. Research and Development (R&D) is this type of research using the Plomp model. The Plomp model has 3 stages, including: 1) preliminary research, 2) prototype stage, 3) evaluation stage. The validity of this practicum guide was tested by two chemistry lecturers from FMIPA UNP and two chemistry teachers from SMAN 2 Rambatan and SMAN 1 Rambatan using a validation instrument. The validity of the validators was analyzed using the Aiken's V formula. The results of the construct validity analysis with Aiken's V average score of 0.84 were included in the very high validity category and the content validity 0.86 also included in the very high validity category. The data obtained indicate that the PBL-based colloid practicum guide for class XI SMA/MA students is valid and practical.
Peran dan Fungsi DPRD Provinsi Kalimantan Tengah dalam Mewujudkan Good Governance Nadia Khairunnisa; Siti Hairunisa; Ana Tiara Yuliandari; Nor Putri Prasiska; Astiara Astiara
Presidensial: Jurnal Hukum, Administrasi Negara, dan Kebijakan Publik Vol. 2 No. 1 (2025): Maret : Presidensial : Jurnal Hukum, Administrasi Negara, dan Kebijakan Publik
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/presidensial.v2i1.424

Abstract

This study discusses the Function of the Central Kalimantan DPRD Secretariat in the realization of good governance. In the context of regional autonomy, this article explains the role of local governments in improving community welfare through effective public services. Local governments are given the authority to regulate government affairs to achieve community welfare through improved services and public participation. Based on Law No. 32 of 2004 and Law No. 23 of 2014, the role between the local government and the DPRD is explained, where the regional head is responsible for the implementation of the government and the DPRD carries out the functions of legislation, supervision, and budget. Public service is an important aspect of the government bureaucracy, which reflects a commitment to bureaucratic reform. This research also explores the concept of good local governance which is increasingly becoming a demand of the community, as well as the role of the government, the private sector, and the community in realizing it. Special focus is given to the Secretariat of the Central Kalimantan Provincial Parliament in optimizing its functions to support the implementation of good governance. The method used is empirical juridical, which combines legal aspects with direct observation in the field. The results of the study show that the Secretariat of the Central Kalimantan Provincial Parliament has an important role in realizing the principles of good governance, including transparency, accountability, and public participation. Thus, good government management can improve the quality of life of the community in general.
Peningkatan Keterampilan Bisnis Gen-Z melalui Pelatihan Pembuatan Deodorant Spray Berbahan Alami Nada Hikmatul Ilmi; Nur Istiqamah; Baidina Zahra; Nabilla Salsa Bila; Agus Seiry; Nadia Khairunnisa; Muhammad Wafa; Zulkifli
JURPIKAT (Jurnal Pengabdian Kepada Masyarakat) Vol. 6 No. 3 (2025)
Publisher : Politeknik Piksi Ganesha Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37339/jurpikat.v6i3.2189

Abstract

Generation Z has a significant influence in various aspects of life, such as business, education, and popular culture. When Gen Z was born, the use of technology such as the internet, smartphones, and social media was becoming popular, so Gen Z has a very close relationship with technology usage. Therefore, Gen Z has the opportunity to be encouraged to creatively generate business ideas. The purpose of this service is to provide business ideas through training in the production of natural ingredient deodorant spray made from alum, which is available in the village of Terantang. This service article uses the ABCD method (asset-based community development) with data obtained from observations and interviews. The result of this service is the creation of business skills for Gen Z at SMPN 5 Sampit from natural resources, namely tawas stone, which was previously only used as a water purifier, into a new business idea product.