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putri ayu sutrisno
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PERLINDUNGAN HUKUM PENGGUNA JASA PT.FIRST TRAVEL SEBAGAI AKIBAT DIKELUARKANNYA PUTUSAN MA NOMOR. 3096 K/PID.SUS/2018 putri ayu sutrisno
Jurnal Idea Hukum Vol 7, No 2 (2021): Jurnal Idea Hukum
Publisher : MIH Unsoed

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20884/1.jih.2021.7.2.273

Abstract

ThenumberofMuslimsisverylargeinIndonesia,sotherearemanyprivatepartieswhoopenbusinessesorbusinessesinthefieldofservices,namelytravelbureaustosendIndonesianswhoareMuslimtogotoHajjorUmrah.UsersofHajjdepartureservicesdonotreceivefacilitiesaspromisedbytheorganizers/travelbureauofhajjdeparture/UmrahonthepretextthatconditionsinArabiacannotbepredicted.Theresearchmethodusedinthisresearchisnormativelegalresearch,whichislegalresearchconductedbyexamininglibrarymaterialsormeresecondarydata.MethodsApproachToIveApproach,ConceptualApproach,CaseApproachPreskiptifResearchSpecificationSourceOfPrimaryLegalMaterials,SecondaryLegalMaterials,TertiaryLegalMaterials.Qualitativenormativeanalysismethods.LegalprotectionofserviceusersofPT.FirstTravelthroughanagreementbetweenPT.FirstTravelwithServiceUsersisveryweak,becausetheagreementisdoneinwriting,sothatintheagreementdoesnotclearlycontaintherightsandobligationsofthepartiestotheagreement.LegaleffortsthatcanbemadebyServiceUsersofPT.FirstTravelasaresultoftheissuanceofMaDecreeNo.3096K/Pidsus/2018toregainitsrights,amongothers,underLawNo.8of1999onConsumerProtection,consumerscansuebusinessactorsthroughBPSK(non-litigation)orthroughthecourts(litigation).