Claim Missing Document
Check
Articles

Found 2 Documents
Search

IMPLEMENTATION OF GOOD GOVERNANCE PERSPECTIVE IN IMPROVING THE QUALITY OF PASSPORT ISSUANCE SERVICES AT THE CLASS I TPI PONTIANAK IMMIGRATION OFFICE Agus Dwi Riyanto; Rusdiono; S.Y. Pudjianto
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 5 No. 1 (2025): DECEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v5i1.1291

Abstract

This thesis discusses the quality of public immigration services in passport issuance from the perspective of good governance at the Class 1 TPI Immigration Office in Pontianak City. This research is based on the phenomenon of low integrity in immigration services, particularly in passport issuance. Public services are part of national development to increase community participation. In relation to this, the Class I TPI Immigration Office in Pontianak provides public services aimed at improving quality and enhancing the services provided by the Class I TPI Immigration Office in Pontianak (in accordance with the perspective of good governance). To determine the level of success in the implementation of public service quality at the Class I TPI Immigration Office in Pontianak, the author conducted field research. To ensure the validity of the data, the researcher employed several methods in the study, including observation, interviews, and documentation. Based on the findings of the research, it can be concluded that the quality of public services provided by the Class I TPI Immigration Office in Pontianak is already in line with the Good Governance perspective.
IMPLEMENTATION OF WATERFRONT MANAGEMENT POLICY BASED ON MAYOR REGULATION NO. 26 OF 2019 CONCERNING THE MANAGEMENT AND SUPERVISION OF WATERFRONT AREAS IN THE CITY OF PONTIANAK Yula Pratara; S.Y. Pudjianto; Jumadi
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 5 No. 1 (2025): DECEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v5i1.1363

Abstract

This thesis examines the implementation of the Waterfront Management Policy in Pontianak City based on Mayoral Regulation Number 26 of 2019. The study uses a qualitative approach with Marilee S. Grindle's policy implementation theory, which examines the policy content and the context of its implementation. The findings indicate that the policy implementation has not fully complied with regulations, mainly due to the absence of a mechanism for enforcement against violating street vendors, resulting in the Waterfront facilities being widely used for selling. In addition, budget limitations due to efficiency policies have an impact on supervision. Another obstacle arises from vendors' resistance to relocation, which is based on customary land claims. Suggestions include revising the Mayoral Regulation by adding an article on street vendor enforcement, implementing an efficient operating scheduling system, and holding a dialogue forum between the government, the community, and stakeholders to support more effective policy implementation.