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All Journal EQIEN - JURNAL EKONOMI DAN BISNIS Jurnal Ilmiah Ekonomi dan Manajemen
Latifah Nur Rohmah
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Decision Sciences, Operations Research & Management Other

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ANALISIS PENGUKURAN KINERJA PERUSAHAAN DENGAN METODE BALANCED SCORECARD DI PT. RAVANA JAYA GRESIK Latifah Nur Rohmah; Wasti Reviandani
Eqien - Jurnal Ekonomi dan Bisnis Vol 11 No 03 (2022): EQIEN- JURNAL EKONOMI DAN BISNIS
Publisher : Sekolah Tinggi Ilmu Ekonomi DR KH EZ Mutaqien

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34308/eqien.v11i03.1132

Abstract

This research aimed to find out companies’ performance by using the balanced scorecard method for 3 years (2018-2021). The research was qualitative and the population was PT. Ravana Jaya, while the data sources are primary and secondary. The method of data collection was carried out using a questionnaire and interview. The data analysis technique uses balanced scorecard analysis with four perspectives, namely: financial perspective, customer perspective, internal business process perspective, and growth and learning. Based on the research result, for 3 years (2018-2020), it showed that: 1) financial perspective on ROA and ROE indicators is categorized as good while Sales Growth is categorized as poor due to some criteria which were given within the research. 2) Customer perspective shows that the indicators of the number of complaints, on time delivery and the level of customer satisfaction are categorized as good 3) Internal business process perspective shows that the company is able to overcome the number of customer complaints and the after-sales service indicators are categorized as good with the results of achieving service for customers. 4) Learning and growth perspectives on employee productivity as good and employee satisfaction are categorized while the employee retention rate is categorized as poor
Kewajiban Negara Melindungi Hak Privasi Digital Nasabah Bank Syariah di Era Open Banking Latifah Nur Rohmah; Eko Ribawati
JURNAL ILMIAH EKONOMI DAN MANAJEMEN Vol. 3 No. 12 (2025): Desember
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jiem.v3i12.7270

Abstract

Penelitian ini menganalisis kewajiban negara dalam melindungi hak privasi digital nasabah bank syariah dari penyalahgunaan data finansial di era open banking. Metode yang digunakan adalah kualitatif dengan pendekatan studi kepustakaan (library research). Hasil penelitian mengungkapkan bahwa meskipun kerangka regulasi perlindungan data pribadi telah ada, implementasinya menghadapi tantangan serius. Temuan data menunjukkan bahwa 78% penyalahgunaan data terjadi melalui kerentanan pada pihak ketiga (fintech partner) dalam ekosistem open banking, dan hanya 40% bank syariah yang telah mengintegrasikan prinsip syariah (amanah dan ihsan) secara eksplisit dalam panduan perlindungan datanya. Selain itu, efektivitas penegakan hukum masih sangat rendah, di mana hanya 4,2% dari 237 kasus yang dilaporkan pada 2024 yang berakhir dengan putusan pidana. Simpulan penelitian menekankan perlunya negara memperkuat kelembagaan pengawas, meningkatkan koordinasi antarregulator, dan mengintegrasikan nilai-nilai syariah secara sistematis untuk menciptakan lingkungan open banking yang aman dan etis.
Co-Authors Eko Ribawati Wasti Reviandani