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All Journal Proceeding of World Conference Jurnal Pengabdian Sosial
Fachrul Arifin, Fachrul
Institut Teknologi Sepuluh Nopember
Religion Computer Science & IT Economics, Econometrics & Finance Education Engineering Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Public Health Social Sciences

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Analysis of The Level of Passenger Satisfaction With Services And Transport Facilities-Based Integration in Jakarta Rifai, Andri Irfan; Arifin, Fachrul
Journal of World Conference (JWC) Vol. 2 No. 2 (2020): March 2020
Publisher : NAROTAMA UNIVERSITY, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29138/prd.v2i2.211

Abstract

Rapid development in major cities in the world, especially in developing countries resulted in increased community activities. This has an impact on the community's increased traffic, causing a variety of impacts ranging from congestion, increased air pollution, wasted fuel, and reduced levels of comfort in traffic. The integration of public transport is one of the ways used by the Jakarta provincial government to address the level of congestion is getting worse. One of the areas in Jakarta that have been designated as regional transport integration is Dukuh Atas Region. Improved integration of services and public transport facilities can increase the interest of society to move from using private transport be using public transportation. This is the underlying researchers to conduct research on the assessment of the level of passenger satisfaction and service performance-based integration of transport facilities in Jakarta (Region case study Integration Dukuh Atas) and know the attributes that affect passenger satisfaction. Conclusions from the results of the study indicate that passengers are satisfied with the level of service and transportation integration facilities in the Dukuh Atas Region with CSI score 70,46%. But the need for some improvement of the performance attributes that are getting a low value, such as the integration between public transport schedules and timeliness of arrival and departure transportation.
SDGS 8: Upaya Peningkatan Kualitas Konten Reels Di UMKM necerel.id Hidayat, Sophia Mikyal; Aditya, Dary Ilham; Syari, Muhammad Haqqi Andika; Arifin, Fachrul; Syah, Mirza Andrian; Irawan, Naufal Ade
Jurnal Pengabdian Sosial Vol. 1 No. 9 (2024): Juli
Publisher : PT. Amirul Bangun Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59837/jhf56m40

Abstract

Usaha Mikro, Kecil dan Menengah (UMKM) memiliki peran penting dalam perekonomian di Indonesia. Dengan adanya UMKM, Indonesia mampu mengembangkan potensinya untuk mewujudkan SDGs poin 8, yaitu Decent Work and Economic Growth yang berarti menciptakan lapangan pekerjaan yang layak dan produktif untuk semua orang serta mendorong pertumbuhan ekonomi yang berkelanjutan dan inklusif. Kini, sejumlah besar UMKM di Indonesia telah merambah digitalisasi dengan membuat konten-konten yang menarik. Hal ini dilakukan untuk tetap bertahan di pasar. Meski ada banyak sekali konten yang dibuat oleh para pelaku umkm yang bersaing, tidak semua jenis konten yang dibuat adalah konten berkualitas yang berdampak bagi citra merek dagang ataupun penjualan. Tujuan dari kegiatan ini adalah meningkatkan kualitas konten dengan menerapkan content planning. Hasilnya, dengan menerapkan langkah tersebut ditemukan bahwa copywriting dalam content planning berpengaruh pada engagement. Karakter pengguna di setiap social media dapat berbeda-beda. Maka dalam content planning, harus diperhatikan apa saja hal yang disukai oleh audiens dan bagaimana cara penyampaian yang sesuai. Di instagram sendiri, audiens dari necerel.id lebih menyukai konten yang singkat, padat, dan didukung visual yang menarik. Meskipun begitu, engagement konten sebagian besar tetap ditentukan oleh tren dan algoritma yang sangat dinamis.
Co-Authors Aditya, Dary Ilham Andri Irfan Rifai Hidayat, Sophia Mikyal Irawan, Naufal Ade Mirza Andrian Syah Syari, Muhammad Haqqi Andika