Qusai Y. Shambour
Al-Ahliyya Amman University

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A doctor recommender system based on collaborative and content filtering Qusai Y. Shambour; Mahran M. Al-Zyoud; Abdelrahman H. Hussein; Qasem M. Kharma
International Journal of Electrical and Computer Engineering (IJECE) Vol 13, No 1: February 2023
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijece.v13i1.pp884-893

Abstract

The volume of healthcare information available on the internet has exploded in recent years. Nowadays, many online healthcare platforms provide patients with detailed information about doctors. However, one of the most important challenges of such platforms is the lack of personalized services for supporting patients in selecting the best-suited doctors. In particular, it becomes extremely time-consuming and difficult for patients to search through all the available doctors. Recommender systems provide a solution to this problem by helping patients gain access to accommodating personalized services, specifically, finding doctors who match their preferences and needs. This paper proposes a hybrid content-based multi-criteria collaborative filtering approach for helping patients find the best-suited doctors who meet their preferences accurately. The proposed approach exploits multi-criteria decision making, doctor reputation score, and content information of doctors in order to increase the quality of recommendations and reduce the influence of data sparsity. The experimental results based on a real-world healthcare multi-criteria (MC) rating dataset show that the proposed approach works effectively with regard to predictive accuracy and coverage under extreme levels of sparsity.
Tel-MPLS: a new method for maximizing the utilization of IP telephony over MPLS networks Mosleh M. Abualhaj; Mahran M. Al-Zyoud; Ahmad Adel Abu-Shareha; Mohammad O. Hiari; Qusai Y. Shambour
Bulletin of Electrical Engineering and Informatics Vol 12, No 6: December 2023
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/eei.v12i6.6117

Abstract

Currently, the multiprotocol label switching (MPLS) standard is extremely prevalent. By exploiting the features provided by MPLS technology, a range of services, including IP telephony, have enhanced their overall performance. However, due to the size of the packet header, the IP telephony service consumes a significant portion of the MPLS network's available bandwidth. For instance, in IP telephony over MPLS networks, the packet header might account for as much as 80% of lost time and bandwidth. Designers working on IP telephony are making substantial efforts to address this issue. This study contributes to current efforts by proposing a novel approach called Tel-MPLS, which involves IP telephony over MPLS. TelMPLS approach uses the superfluous fields in the IP telephony packet's header to retain the packet data, therefore lowering or zeroing the IP telephony packet's payload. Tel-MPLS is an approach that significantly reduces the bandwidth of IP telephony MPLS networks. According to the findings, the Tel-MPLS approach is capable of reducing the amount of bandwidth that is lost by 12% when using the G.729 codec.