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All Journal E-Jurnal Ekonomi dan Bisnis Universitas Udayana Surplus: Jurnal Riset Mahasiswa Ekonomi, Manajemen, dan Akuntansi Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis
Putri Puspita Dewi
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Economics, Econometrics & Finance Education Social Sciences Other

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PENGARUH E-RECOVERY SERVICE QUALITY TERHADAP REPURCHASE INTENTION DENGAN E-CUSTOMER SATISFACTION SEBAGAI VARIABEL INTERVENING Putri Puspita Dewi; Tri Sudarwanto
E-Jurnal Ekonomi dan Bisnis Universitas Udayana VOLUME.11.NO.08.TAHUN.2022
Publisher : Fakultas Ekonomi dan Bisnis Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/EEB.2022.v11.i08.p12

Abstract

This research aims to determine how much e-recovery service quality influences repurchase intention through e-customer satisfaction as an intervening variable for Shopee users at the State University of Surabaya. This study used a population of 150 active students and a sample of 108 respondents. Data collection using a questionnaire and data analysis using Partial Least Square (PLS) with the help of the SmartPLS application version 3.3.9. The results of the study prove that the direct relationship of e-recovery service quality is able to affect e-customer satisfaction with a value of 13,218 and the direct relationship of e-customer satisfaction is able to influence repurchase intention with a value of 8090, while the direct relationship of e-recovery service quality is not able to affect repurchase intention because it is only worth 0.285. However, in the indirect relationship, e-customer satisfaction has succeeded in being the perfect mediation for e-recovery service quality on repurchase intention with a value of 6,701. The results of this study can be used as a reference for students in learning activities and further research development.
ANALISA LAPORAN KEUANGAN UNTUK MENGUKUR KINERJA KEUANGAN PT. KALBE FARMA, TBK (PERIODE 2018-2020) Putri Puspita Dewi; Dwi Koerniawati
Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis Vol. 1 No. 2 (2021): Juli: Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jaemb.v1i2.572

Abstract

The purpose of this study was to determine the financial performance of PT. Kalbe Farma, Tbk in 2018 to 2020 in terms of liquidity, solvency and profitability ratios. The theoretical basis used is financial performance. The analysis tool in this study uses a liquidity ratio which includes the current ratio and quick ratio, the solvency ratio includes the debt to assets ratio and debt to equity ratio and the probability ratio which includes return on assets and return on equity. The method used is a quantitative method which data is then obtained from the financial statements of the company PT. Kalbe Farma, Tbk and collect information from several sources such as journals. The results of this study in terms of liquidity ratios based on the current ratio and quick ratio variables in 2018, 2019 and 2020 are still not stable, but the company's assets and capital can still cover the company's debt. then seen from the solvency ratio based on the debt asset ratio and debt equity ratio variables in 2018, 2019 and 2020 the results were not good because the company in managing its assets was mostly financed by creditors than from company assets or capital. In terms of profitability ratios based on the return on assets and return on equity variables in 2018, 2019, and 2020 the results are also not good because the company's profits are less than the maximum each year or often experience a decline, as well as the company's assets and capital needs that are invested.
MEMBEDAH DINAMIKA KINERJA: PERAN STRATEGIS PENGAWASAN DAN KEMAMPUAN PEGAWAI DI KOMINFO OKI Putri Puspita Dewi; Tri Darmawati; Santi Puspita
Surplus: Jurnal Riset Mahasiswa Ekonomi, Manajemen, dan Akuntansi Vol 5 No 1 (2025): Surplus: Jurnal Riset Mahasiswa Ekonomi, Manajemen dan Akuntansi
Publisher : Fakultas Ekonomi Universitas IBA Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35449/surplus.v5i1.1027

Abstract

Tujuan dari penelitian ini untuk mengetahui pengaruh pengawasan dan kemampuan kerja terhadap prestasi kerja pegawai Dinas Komunikasi dan Informatika Kabupaten Ogan Komering Ilir” metode survei adalah metode yang digunakan dalam penelitian ini, metode ini menggunakan kuesioner yang dibagikan kepada 30 sampel. Teknik pengujian instrumen menggunakan uji validitas dan uji reliabilitas. Sedangkan uji normalitas, uji multikolinearitas, dan uji heteroskedastisitas digunakan dalam teknik uji asumsi klasik. Teknik analisis data menggunakan analisis koefisien determinasi dan regresi linear berganda. Sedangkan untuk menguji hipotesis, digunakanlah analisis uji t (parsial), dan uji f (simultan). Berdasarkan penelitian dan pembahasan yang diuraikan, peneliti menyimpulkan variabel pengawasan secara parsial berpengaruh signifikan terhadap prestasi kerja pada Dinas KOMINFO Kabupaten OKI. Variabel kemampan kerja secara parsial berpengaruh signifikan terhadap prestasi kerja di Dinas KOMINFO Kabupaten OKI. Variabel pengawasan dan kemampuan kerja secara simultan berpengaruh signifikan terhadap prestasi kerja pada Dinas KOMINFO Kabupaten OKI.
ANALISA LAPORAN KEUANGAN UNTUK MENGUKUR KINERJA KEUANGAN PT. KALBE FARMA, TBK (PERIODE 2018-2020) Putri Puspita Dewi; Dwi Koerniawati
Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis Vol. 1 No. 2 (2021): Juli: Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jaemb.v1i2.572

Abstract

The purpose of this study was to determine the financial performance of PT. Kalbe Farma, Tbk in 2018 to 2020 in terms of liquidity, solvency and profitability ratios. The theoretical basis used is financial performance. The analysis tool in this study uses a liquidity ratio which includes the current ratio and quick ratio, the solvency ratio includes the debt to assets ratio and debt to equity ratio and the probability ratio which includes return on assets and return on equity. The method used is a quantitative method which data is then obtained from the financial statements of the company PT. Kalbe Farma, Tbk and collect information from several sources such as journals. The results of this study in terms of liquidity ratios based on the current ratio and quick ratio variables in 2018, 2019 and 2020 are still not stable, but the company's assets and capital can still cover the company's debt. then seen from the solvency ratio based on the debt asset ratio and debt equity ratio variables in 2018, 2019 and 2020 the results were not good because the company in managing its assets was mostly financed by creditors than from company assets or capital. In terms of profitability ratios based on the return on assets and return on equity variables in 2018, 2019, and 2020 the results are also not good because the company's profits are less than the maximum each year or often experience a decline, as well as the company's assets and capital needs that are invested.
Co-Authors Dwi Koerniawati Santi Puspita Tri Darmawati Tri Sudarwanto