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All Journal Economic Journal of Emerging Markets AJIE (Asian Journal of Innovation and Entrepreneurship) Jurnal Aplikasi Bisnis TEGAR: Journal of Teaching Physical Education in Elementary School Abdimas: Jurnal Pengabdian Masyarakat Universitas Merdeka Malang Jurnal Kebijakan Ekonomi dan Keuangan Banking & Management Review Journal of Economic Studies
Diana Wijayanti, Diana
Fakultas Ekonomi, Universitas Islam Indonesia, Yogyakarta
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Social Sciences

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ANALISIS TINGKAT KEPUASAN NASABAH PENGGUNA E-BANKING PADA MASA PANDEMI COVID-19 Aiyubbi, Dityawarman El; Trisanty, Aidha; Wijayanti, Diana
Banking & Management Review Vol. 10 No. 1: Banking & Management Review
Publisher : STIE Ekuitas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52250/bmr.v10i1.392

Abstract

This study aims to determine how the level of customer satisfaction in e-banking users during the Covid-19 pandemic. The analysis conducted using the Customer Satisfaction Index (CSI) shows a satisfaction index value of 74.75 per cent, which means that it is in the satisfied criteria. Meanwhile, Importance Performance Analysis (IPA) shows that seven items fall into the category that needs to be maintained: Complete features, practicality and effectiveness, accuracy and speed, security and convenience, deep location coverage, sophisticated, up-to-date and modern information technology, and carrying out procedures following Bank Indonesia regulations and the Financial Services Authority. Then three items fall into the low priority category: ease of activation, interface display, and low transaction fees.
Hubungan Antara Tingkat Pendidikan Masyarakat Terhadap Literasi Tentang Wakaf Tunai Dan Keputusan Untuk Berwakaf Tunai Di Daerah Istimewa Yogyakarta Aiyubbi, Dityawarman El; Wijayanti, Diana; Trisanty, Aidha
Banking & Management Review Vol. 10 No. 2: Banking & Management Review
Publisher : STIE Ekuitas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52250/bmr.v10i2.432

Abstract

This research aims to know the relationship between the level of public education on literacy about cash waqf and the decision to cash waqf. The method used in this study is a quantitative research method, with 138 respondents. The analysis technique used in this study was carried out using descriptive statistical data analysis techniques (path analysis). This study's results indicate a direct positive effect between education level on the decision to cash waqf and a positive indirect effect between education level on the decision to cash waqf with the literacy variable for cash waqf as an intervening variable.
Co-Authors Aiyubbi, Dityawarman El Aulya Lestari, Teresa Aulya Lestari, Teresa Awan Setya Dewanta Bintang SatrioWibowo Dityawarman El Aiyubbi Edy Suandi Hamid Farel BP, Mahardika Farel BP, Mahardika Heris Hendriana Hisyam, Hisyam Humaidi Laksono, Ega Nanda M. Raihansyah Masta Hutajulu Maulida, Nurpradesa Muhammad Ramadhan Bayu Aji Nasif Nasirudin, Muhammad Nasif Nasirudin, Muhammad Nur Feriyanto Putri, Ismayana Dwi Nanda Rahmannisa Mufarrah Ramadhani, Salsa Nova Suntoda, Andi Trisanty, Aidha Unggul Priyadi