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All Journal Jurnal Ad'ministrare
Nurfazidah Nurfazidah
Universitas Islam Makassar
Humanities Decision Sciences, Operations Research & Management Education Social Sciences

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Study of the Prosperous Pedati Cooperative Administration Service System One-Stop Administration System Office Makassar city Muliati Muliati; Mochtar Luthfi; Nurfazidah Nurfazidah
Jurnal Ad'ministrare Volume 9, Issue 2, July-December 2022
Publisher : Pendidikan Administrasi Perkantoran, Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (174.793 KB) | DOI: 10.26858/ja.v9i2.38993

Abstract

Basically every human being needs service, it can be said that service cannot be separated from human life. This study aims (1) to find out the description of the cooperative administrative service system for the Prosperous Peddler Cooperative in Samsat Makassar City. (2) To analyze the factors that support and hinder the administrative service system for the welfare cooperative cooperative in the Samsat city of Makassar. The type of research used is qualitative with data collection techniques through observations, interviews, and documentation with data analysis using data reduction techniques, data presentation, and drawing conclusions. The results of the study explain that the administrative service system in an institution, especially in the welfare cooperative, of course, the main concern is human resources. To provide services to consumers, reliability and professionalism in providing a service quickly, accurately and satisfactorily are needed in order to create customer satisfaction.
Co-Authors Luthfi M, Mochtar Muliati Muliati