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DESIGN AND BUILD A WEBSITE-BASED FOREIGNER SERVICE APPLICATION APPLICATION AT THE CLASS 1 IMMIGRATION OFFICE SPECIFICALLY FOR NON-TPI WEST JAKARTA G.B Hertantyo; I.A Prabadhi; G.S Paramitha
TEMATICS: Technology ManagemenT and Informatics Research Journals Vol 4 No 1 (2022): TEMATICS: Technology ManagemenT and Informatics Research Journals
Publisher : Polteknik Imigrasi

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Abstract

The use of information technology has now been widely applied in the process of immigration services and supervision carried out by the Directorate General of Immigration. One of them is return of immigration documents and transferring foreigner data using a Google form. However, in its implementation there are still some problems. This study aims to determine the current business process for document return services and foreigner data mutations at West Jakarta Immigration Office and to provide an overview of designing a web-based application for immigration services for foreigner. The design of this application uses the Waterfall Model System Development Life Cycle (SDLC) method. The results of this study are a website-based application prototype for foreign citizen services with various features provided such as checking application status, information on requirements for submitting requests for return of immigration documents and mutation of foreigner data, submission of ERP applications, submission of EPO applications, submission of transfer requests address, and submission of a passport mutation application which can later be used as a reference to be applied to immigration document return services and foreigner data mutations at the Special Class 1 Immigration Office for non-TPI West Jakarta.
APPOINTMENT APPLICATION AT CLASS I NON-TPI BOGOR IMMIGRATION OFFICE P. Assiroj; G.B Hertantyo; , K.Y Sugiyanto
TEMATICS: Technology ManagemenT and Informatics Research Journals Vol 4 No 1 (2022): TEMATICS: Technology ManagemenT and Informatics Research Journals
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/tematics.v4i1.374

Abstract

Manual appointments for immigration services are still used by Bogor Immigration Office. It is undeniable that the manual system has obstacles in its implementation such as not having a personal data recap of its visiting guests and the difficulty regarding the appointment registration mechanism. This study aims to determine the appointment mechanism at Bogor Immigration Office and provide a design application for an appointment. The research was conducted to overcome problems that occur in the application of the appointment mechanism and provide innovation in the form of a website-based appointment application. This design was carried out using the System Development Life Cycle (SDLC) method with the waterfall model. The results of this study are in the form of a website-based appointment application which can later be applied at the Bogor Immigration Office.
DIGITALIZATION OF WEBSITE-BASED KNOWLEDGE MANAGEMENT AT THE CLASS I IMMIGRATION OFFICE OF TPI CILACAP P. Assiroj; G.B Hertantyo; R.A Sriwijaya
TEMATICS: Technology ManagemenT and Informatics Research Journals Vol 4 No 1 (2022): TEMATICS: Technology ManagemenT and Informatics Research Journals
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Technological developments have made the use of information technology currently widely applied in the service process, but not only for public services, but also for internal immigration offices. Knowledge management must be applied to employees for refreshment and to carry out rotations, mutations to increase employee Human Resources and the competency level of employees. The process of employee rotation, employee transfer, and recruitment of new employees that is not matched by adequate knowledge management can result in a lack of competence of employees when transferred. The implementation of technological developments and knowledge management provides an overview of website-based application design at Cilacap Immigration Office using the waterfall model SDLC method. The result of this research is a prototype of employee knowledge management application, which contains employee knowledge and employee performance objectives or SKP.