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All Journal Jurnal Perbankan Syariah Darussalam (JPSDa)
Khiliatul Jannah
Institut Agama Islam Darussalam Blokagung Banyuwangi
Economics, Econometrics & Finance

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PENGARUH MARGIN DAN KUALITAS PELAYANAN ISLAMI TERHADAP KEUASAN ANGGOTA PADA PEMBIAYAAN MURABAHAH DI BMT MUAMALAT KALIBARU KABUPATEN BANYUWANGI Khiliatul Jannah; Sofi Faiqotul Hikmah; Indana Almas Azhar
JPSDa: Jurnal Perbankan Syariah Darussalam Vol. 2 No. 2 (2022): Juli 2022
Publisher : Institut Agama Islam Darussalam Blokagung Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (301.567 KB) | DOI: 10.30739/jpsda.v2i2.1491

Abstract

This study aims to Knowing the Effect of Margin (X1) and Islamic Service Quality (X2) on Member Satisfaction (Y) on Murabahah Financing at BMT Muamalat Kalibaru. This study uses a quantitative approach to the type of explanatory research. The sample in this study was a member of BMT murabaha financing that had been a member of 1 year using probability sampling techniques obtained by the number of respondents 40 members. The analysis tool uses multiple linear regression with the help of SPPS 23. The results of the study 1) Margin (X1) has a positive and significant effect on Member Satisfaction (Y) on murabaha financing; 2) Islamic Service Quality has a positive and significant effect on Member Satisfaction (Y) on murabaha financing; 3) While from the simultaneous F test it is known that Margin (X1) and Islamic Service Quality (X2) have positive and significant effect on Member Satisfaction (Y) on murabaha financing at Muamalat Kalibaru BMT.
Co-Authors Indana Almas Azhar Sofi Faiqotul Hikmah