Lutfia Amalia
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Perception on Patient Safety Culture and Practice of Patient Identification among Hospital Food Service Workers Ika Ratna Palupi; Yeni Prawiningdyah; Annisa Luthfia Setyawening; Lutfia Amalia
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol 11, No 3 (2022): December
Publisher : Universitas Muhammadiyah Yogyakarta in Clollaboration with ADMMIRASI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.v11i3.14595

Abstract

Implementing ‘Patient Identification’ procedure during food distribution will ensure the right diet served to the right patient. This study aimed at exploring perception on patient safety culture and its association with patient identification practice among hospital food service workers. We conducted a mixed method research in a Joint Commission International (JCI)-accredited hospital in Yogyakarta. Food service workers who already received patient safety training and were responsible for distributing foods in adult inpatient wards (n=76) participated in our study. Perception on patient safety culture was measured using a validated questionnaire and in-depth interview, whereas patient identification practice was observed directly using a check-list. Descriptive statistics and chi-square test were employed. More than half of the subjects (55.3%) had good perception on overall patient-safety culture. However, 34.2% of the subjects performed substandard practice in verifying patient’s identity (name and address or medical record number) when delivering foods. There was insignificant association between perception on patient safety and patient identification practice by food service workers (p0.05) as some of them considered that instead of food service workers, patient identification was more appropriate to be performed by other health professions.