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All Journal YUME : Journal of Management HASANUDDIN JOURNAL OF BUSINESS STRATEGY
Ahmad K
(Orc ID : https://orcid.org/0000-0003-0155-2555) (Sinta ID : 6675772) STIE Amkop Makassar
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Health Professions Social Sciences

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Pengaruh Role Ambiguity, Role Conflict, dan Role Overload terhadap Kinerja Pegawai Dimediasi Perilaku Cyber-loafing Ahmad Ahmad; Dian A.S. Parawansa; Jusni -
Hasanuddin Journal of Business Strategy Vol 1 No 1 (2019): Hasanuddin Jurnal of Business Strategy
Publisher : Magister Management, Hasanuddin University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26487/hjbs.v1i1.189

Abstract

Internet usage activities Cyberloafing is related to hobbies or transfer employees Burnout or stress ofworking with a variety of entertainment that existed on diinternet working hours.This research aims toknow the influence of Role Ambiguity, Role Conflict and Role Overload on performance Clerk MediatedBehavior Cyberloafing on Bureau of academic and General University of West Sulawesi. This researchapproach is the quantitative approach. The population in this study was a clerk in the Bureau ofacademic and General University of West Sulawesi. The source of the data used in this study i.e., primarydata and secondary data. Data collection techniques applied is questionnaire and documentation. Dataprocessing and analysis is carried out using the program SPSS (Statistical Product and Service Solution)version 25.0. As for the analysis is the analysis of the path (Path Analysis). The results of this studysuggest that (1) there is a significant positive influence and role ambiguity, role conflict, and roleoverload, cyberloafing behaviour towards employees. (2) There is a significant negative influence androle ambiguity, role conflict, role overload, cyberloafing on performance and employees. (3) there is asignificant negative influence and role ambiguity, role conflict and role overload, on performance clerkmediated cyberloafing behavior
Respon Masyarakat Terhadap Perilaku Aparat Pemerintah Dalam Memberikan Pelayanan Ahmad K
YUME : Journal of Management Vol 5, No 3 (2022)
Publisher : Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/yum.v5i3.3143

Abstract

Penelitian ini bertujuan untuk menyelidiki respon masyarakat mengenai perilaku aparat pemerintah dalam memberikan pelayanan kepada masyarakat. Penelitian ini menggunakan pendekatan deskriptif kualitatif. Data diperoleh melalui observasi dan wawancara kepada 6 masyarakat Kecamatan Soreang yang pernah marasakan pelayanan aparat pemerintah Kantor camat Soreang. Hasil penelitian ini menunjukkan perilaku aparat dalam memberikan pelayanan kepada masyarakat pada Kantor Camat Soreang Kota Parepare pada umumnya adalah baik. Hal ini dapat dilihat dalam bentuk sikap dan tindakannya yang sesuai dengan tuntutan organisasi yang mencakup etika pelayanan, manajemen pelayanan serta disiplin dan tanggung jawab pegawai dalam memberika pelayanan kepada masyarakat. Faktor-faktor yang berpengaruh terhadap perilaku aparatur kecamatan Soreang di Kota Parepare antar lain: norma hukum meliputi aturan-aturan yang telah ditetapkan Pemerintah Kota Parepare, faktor psikologis meliputi sikap dan pengalaman kerja yang dimiliki pegawai, dan faktor lingkungan meliputi sarana dan prasarana. Ketiga faktor-faktor tersebut sangat berpengaruh terhadap perilaku para pegawai pada Kantor Camat Soreang Kota Parepare.           Kata Kunci: Perilaku, aparat pemerintah, masyarakat.
Co-Authors Jusni -