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Pengaruh Kualitas Pelayanan Dan Harga Terhadap Kepuasan Pengguna Jasa Ojek Online Di Solo Ismail Hakim Asy Syidiq
Journal Science Innovation and Technology (SINTECH) Vol. 1 No. 2 (2021): Journal Science Innovation and Technology Vol. 1 No. 2, Mei 2021- Oktober 2021
Publisher : Universitas Duta Bangsa Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (248.153 KB)

Abstract

Online motorcycle taxi in solo is indeed very useful and very helpful for people who need an ease. The problem in this study is “What is the effect of service quality and price strategy on the satisfaction of users on online motorcycle taxi service in Solo”. The research method use was associative with a likert scale 1-5 using 20 questions in the form of a questionaire distributed to 40 solo residents. This study aims to determine how much influence the quality of service and strategy on online motorcycle taxi user satisfaction. It can be concluded that the service quality and pricing strategy has a great influence on the satisfaction of online motorcycle taxi users in Solo.
Perancangan Ulang Mesin Spot Welding Menggunakan Metode Benchmarking (Studi Kasus: Bengkel Fabrikasi Logam Dan Manufaktur SMK Negeri 2 Surakarta) Ismail Hakim Asy Syidiq; Febrina Agusti; Ringgo Ismoyo Buwono
Jurnal Rekayasa Proses dan Industri Terapan Vol. 3 No. 1 (2025): Februari: Jurnal Rekayasa Proses dan Industri Terapan ( REPIT )
Publisher : Politeknik Kampar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59061/repit.v1i3.422

Abstract

Spot welding is used as a tool to meet the UKK (Skill Competency Test) requirements in the Metal Fabrication and Manufacturing Engineering department at SMK Negeri 2 Surakarta in the form of welding workpieces from iron plates. The results of the welding are non-sticky and perforated iron plates. This research aims to redesign the spot welding machine by adding a TDR (Time Delay Relay) component to regulate the welding time using the benchmarking method. Data collection through interviews and observation. The results of the benchmarking analysis show that spot welding has easier welding specifications, has TDR and automatic switch components, dimensions of 45 x 23 x 15 cm and is capable of welding up to a plate thickness of 1,5 + 1,5 mm. Has a selling price of Rp. 1,200,000,-, so that it is able to compete in the market.