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Jumadi Suratman
Universitas Harapan Medan
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ANALISA PENILAIAN KINERJA KARYAWAN DENGAN METODE SIMPLE ADDITIVE WEIGHTING (SAW) DI UD. MARIADI RANGKA Rini Halila Nasution; Yetti Meuthia Hasibuan; Jumadi Suratman; Alda Febriansyah Chaniago; Suriandi Suriandi
Jurnal Simetri Rekayasa Vol 2 No 2 (2020): Edisi Oktober 2020
Publisher : Universitas Harapan Medan

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Abstract

UD. Mariadi Rangka is a business engaged in furniture, precisely in the manufacture of sofa frames. For optimal productivity results, employees who have expertise and work discipline are needed. In this case the company UD. Mariadi Rangka has not implemented a Performance Appraisal system, therefore it is necessary to assess the performance of employees to assist the company in making decisions such as promotion of positions, giving bonuses, wage increases, and termination of work. The conclusion of the results of this study is that there are 5 weight criteria that will be used as a reference in employee performance assessment, namely attendance with a weight of 30, ethics with a weight of 15, time discipline with a weight of 20, work quality with a weight of 20, and quantity of results with a weight of 15. From the calculation of Sugeng are employees best in UD. Mariadi Rangka with a Preference value of 89,9.
ANALISIS TINGKAT KEPUTUSAN PASIEN BPJS TERHADAP KUALITAS PELAYANAN MENGGUNAKAN METODE QUALITY FUNCTION DEPLOYMENT Jumadi Suratman; Rini Halila Nasution; Uun Novalia Harahap; Ilhamdi Syahputra; Raymond Christian Silaban
Jurnal Simetri Rekayasa Vol 2 No 2 (2020): Edisi Oktober 2020
Publisher : Universitas Harapan Medan

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Abstract

Research at the Harun Kuala Tanjung clinic conducted an analysis of the level of satisfaction of BPJS patients with the quality of service, which so far in the service activities carried out there are still complaints. Therefore, it is necessary to analyze the interests or satisfaction of patients who can use the Quality Function Deployment (QFD) method. Based on the results of the calculation of the satisfaction level, it got a score of 8720 and obtained an average satisfaction score of 87.2. As for the results of the calculation of the improvement ratio, the value taken to be the basis for improvement in the analysis of the level of patient satisfaction with the quality of service, the value obtained was 1.3744, namely in statement/statement number 15 which contains, Knowledge and the ability of the doctor to establish the diagnosis of the disease. The value that is getting closer or the value that is most obtained means the value or statement that must be corrected. The results of the improvement rating use the calculation of the level of absolute importance and relative importance, namely conducting health training and seminars, maintaining good relations with patients, serving patients in accordance with existing procedures, being fast and responsive in handling patients, not Differentiating patient status, improving the ability to resolve patient complaints, explaining information in easy-to-understand language, being meticulous when examining patients seeking treatment, adding parker land and parker facilities. Next came the establishment of the House of Quality house.
PENERAPAN JUST IN TIME DALAM PERSEDIAAN BAHAN BAKU PEMBUATAN KERIPIK SINGKONG Jumadi Suratman; Rini Halila Nasution; Yetti Meuthia Hasibuan; Ardilla Ardilla; Jaka Tri Hadiyatna
Jurnal Simetri Rekayasa Vol 2 No 2 (2020): Edisi Oktober 2020
Publisher : Universitas Harapan Medan

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The New Sustenance Trading Business is a business engaged in snacks, precisely making cassava chips. In this business, there is a residue and insufficient use of supplies of supporting raw materials such as cooking oil, garlic, and table salt. Therefore, it is necessary to control inventory with a method, namely Just In Time (JIT). Based on the results of the research by applying Just In Time (JIT) to get the total cost of cooking oil inventory of Rp. 1,174,888, garlic Rp. 272,673, table salt Rp. 516,218 and when applying the Just In Time (JIT) method there was a saving in the cost of cooking oil inventory of Rp. 1,206,705, garlic Rp. 1,550,542 and table salt Rp. 668,048.
ANALISIS TINGKAT KEPUTUSAN PASIEN BPJS TERHADAP KUALITAS PELAYANAN MENGGUNAKAN METODE QUALITY FUNCTION DEPLOYMENT Jumadi Suratman; , Rini Halila Nasution; Uun Novalia Harahap; Ilhamdi Syahputra; Raymond Christian Silaban
Jurnal Abdi Ilmu Vol 13 No 2 (2020): JURNAL ILMIAH ABDI ILMU
Publisher : UNIVERSITAS PEMBANGUNAN PANCA BUDI

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Abstract

Research at the Harun Kuala Tanjung clinic conducted an analysis of the level of satisfaction of BPJS patients with the quality of service, which so far in the service activities carried out there are still complaints. Therefore, it is necessary to analyze the interests or satisfaction of patients who can use the Quality Function Deployment (QFD) method. Based on the results of the calculation of the satisfaction level, it got a score of 8720 and obtained an average satisfaction score of 87.2. As for the results of the calculation of the improvement ratio, the value taken to be the basis for improvement in the analysis of the level of patient satisfaction with the quality of service, the value obtained was 1.3744, namely in statement/statement number 15 which contains, Knowledge and the ability of the doctor to establish the diagnosis of the disease. The value that is getting closer or the value that is most obtained means the value or statement that must be corrected. The results of the improvement rating use the calculation of the level of absolute importance and relative importance, namely conducting health training and seminars, maintaining good relations with patients, serving patients in accordance with existing procedures, being fast and responsive in handling patients, not Differentiating patient status, improving the ability to resolve patient complaints, explaining information in easy-to-understand language, being meticulous when examining patients seeking treatment, adding parker land and parker facilities. Next came the establishment of the House of Quality house. Keywords: Klinik; BPJS; Quality Function Deployment (QFD; House of Quality (HOQ)
Analisa Kinerja Supply Chain Manajement Dengan Metode Supply Chain Operation Reference (SCOR) di PT. Sumber Jaya Indahnusa COY Rini Halila Nasution; Uun Novalia Harahap; Jumadi Suratman; Farur Reza Nasution; Anggi Pratama
Jurnal Simetri Rekayasa Vol 2 No 1 (2020): Article April 2020
Publisher : Universitas Harapan Medan

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Sumber Jaya Indahnusa COY adalah salah satu perusahaan di Indonesia yang bergerak di bidang pengolahan minyak kelapa sawit dengan daerah pemasaran produk dalam dan luar negeri. PT. Sumber Jaya Indahnusa COY memiliki permasalahan yang berkaitan dengan rantai pasokan perusahaan, dimana sampai saat ini sistem manajemen pengukuran kinerja supply chain masih kurang maksimal. Pengukuran yang dilakukan masih bersifat fungsional-based dimana pengukuran dilakukan di masing-masing divisi atau bagian yang ada di PT. Sumber Jaya Indahnusa COY. adapun solusi atas permasalahan ini yang diupayakan dengan mengukur dan meningkatkan kinerja rantai pasokan perusahaan. Metode penelitian yang digunakan adalah action research. Penyelesaian masalah dilakukan dengan menggunakan pendekatan SCOR (Supply Chain Operations Reference). Dari hasil pengukuran kinerja supply chain dengan menggunakan metode SupplyChain Operation Reference (SCOR) terdapat 28 KPI yaitu 6 KPI untuk perspektif plan, 8 KPI untuk perspektif source, 4 KPI untuk perspektif make, 6 KPI untuk perspektif deliver, dan 4 KPI untuk perspektif return. rata-rata nilai indeks total sebesar 7,42. Berdasarkan traffic light system, nilai indeks tersebut berada pada kategori kuning yang menunjukkan bahwa performansi supply chain PT. Sumber Jaya Indahnusa COY secara keseluruhan belum mencapai performa yang diharapkan meskipun hasilnya mendekati target yang ditetapkan.
ANALISA BIAYA KEGAGALAN TERHADAP KUALITAS MEBEL (FURNITURE) DENGAN METODE COST OF POOR QUALITY DI CV. FAST AKSARA MULTIMEDIA Jumadi Suratman; Yetti Meuthia Hasibuan; Rini Halila Nasution; Sumardi Juniawan Sinaga; Suriandi Suriandi
Jurnal Simetri Rekayasa Vol 2 No 2 (2020): Edisi Oktober 2020
Publisher : Universitas Harapan Medan

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Abstract

CV.Fast Aksara Multimedia is a trading business in the field of furniture furniture that produces elementary student desks, elementary student chairs, teacher desks, teacher chairs, filing cabinets and blackboards. In the production process, there are still various problems including a lot of cutting materials that are not precise in their measurements and receiving raw materials that are not in accordance with company standards. This results in inappropriate products such as elementary school student desks and elementary student chairs. The purpose of this study is to determine the number of products that are not suitable and the costs incurred as a result of these products and can make improvements and reduce products that are not in accordance with the wishes of the company. In this case, the researcher uses the concept of Cost Of Poor Quality in determining internal failure costs and external failure costs in the furniture business. The results of product research that are not in accordance with the company's wishes are 1,068 units with costs incurred of Rp. 293,350,000. As for recommendations for improvements that can be made to reduce the cost of products that are not suitable, reduce precision in the production section and set standards for receiving raw materials and quality control for suppliers.
Co-Authors , Rini Halila Nasution Alda Febriansyah Chaniago Anggi Pratama Ardilla Ardilla Farur Reza Nasution Ilhamdi Syahputra Jaka Tri Hadiyatna Raymond Christian Silaban Rini Halila Nasution Sumardi Juniawan Sinaga Suriandi Suriandi Uun Novalia Harahap Yetti Meuthia Hasibuan