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All Journal Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)
Indah Agustin Pradana
Universitas Islam Syekh Yusuf Tangerang
Social Sciences

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Penerapan Sistem Informasi E-Raport pada Sekolah di Kota Tangerang Baby Novega Aprilianti; Faysa Permata Rhahmadiahti; Bella Eka Setianingrum; Indah Agustin Pradana; Yayuk Wulandari; Irvan Arif Kurniawan
Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Vol 5 No 1 (2023): Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)
Publisher : Laboratorium Jurusan Ilmu Administrasi Negara Fakultas Ilmu Sosial Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jmiap.v5i1.586

Abstract

Currently information technology has experienced rapid development so that information can be accessed quickly. One of the applications of technology in education today is the existence of an internet-based information system for report card grades or what we usually know as online report cards. This has changed the pattern of society in various aspects, especially the world of education. The e-Raport system is used as an information system designed by schools to inform parents of student progress, which has been implemented in almost all schools in Tangerang City. For example, SMPN 8 Tangerang City is one of the public schools in Tangerang City which uses the e-Raport System as a substitute for manual student learning outcomes reports. The problems raised were the teacher's lack of understanding in accessing e-reports when inputting grades and the lack of understanding of parents in accessing e-reports to see children's development. This research is a literature study that aims to collect information related to the use of online report card information systems implemented by several schools, the results obtained from this literature study are that the online report card system makes it easy for educators to process student value data that can be accessed both by students and parents.
Analisis Patologi Birokrasi dalam Kualitas Pelayanan Publik di Kantor Kecamatan Pinang Kota Tangerang Indah Agustin Pradana; Rizky Anisa; Hanifa Zahra; Diah Fitri Kamila; Eko Prasetyo
Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Vol 6 No 1 (2024): Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)
Publisher : Laboratorium Jurusan Ilmu Administrasi Negara Fakultas Ilmu Sosial Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jmiap.v6i1.668

Abstract

Bureaucratic pathology refers to conditions in which the bureaucracy or public administration system, which is supposed to help and serve the community, actually becomes an obstacle and makes it difficult to provide good service. Bureaucratic pathology is usually characterized by ineffective, inefficient and non-transparent bureaucratic behavior. This study used a descriptive qualitative research method, with key informants namely the Head of the Public Services Section of the Pinang District Office and the people receiving services in Pinang District, Tangerang City. Data collection was carried out by interviews, field notes, documentation studies, and other official documents obtained from informants. The purpose of this study is to reveal the facts and situations that occur regarding the existence of bureaucratic pathology in public services in Pinang District, Tangerang City. The results showed that there was no bureaucratic pathology in public services carried out by the Pinang District Office, Tangerang City, but there were several obstacles that occurred, namely the problem of blanks and the network system (internet) which sometimes had problems. The existence of these obstacles if not overcome will reduce the effectiveness and efficiency of services.
Co-Authors Baby Novega Aprilianti Bella Eka Setianingrum Diah Fitri Kamila Eko Prasetyo Faysa Permata Rhahmadiahti Hanifa Zahra Irvan Arif Kurniawan Rizky Anisa Yayuk Wulandari