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All Journal Journal of Industrial System Engineering and Management
Muhammad Hasyim Tuankotta
Universitas Balikpapan
Computer Science & IT Engineering Industrial & Manufacturing Engineering Mathematics Transportation

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Analysis of the Effect of Work Shifts on the Fatigue Level of Operators of Balikpapan City Drinking Water Area Companies Muhammad Hasyim Tuankotta; Wahyu Ismail Kurnia; Serli Yana Purwaningsih; Maslina Maslina; Padyo Budi
Journal of Industrial System Engineering and Management Vol. 1 No. 2 (2022): Journal of Industrial System Engineering and Management (Edisi October)
Publisher : PT. SAFARI AMALIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (245.552 KB) | DOI: 10.56882/jisem.v1i2.10

Abstract

This study aims to investigate the effect of work shifts on the level of fatigue experienced by the operators of the production department of the Balikpapan City Regional Drinking Water Company (PDAM). This research is a type of quantitative research using a cross-sectional approach. The number of samples of this study was 60 operators of the balikpapan city PDAM production department spread across 6 working areas of Balikpapan City. data collection techniques by means of observation, interviews and dissemination of questionnaires. While data processing and analysis using simple linear regression analysis with the help of SPSS softwere version 22. The results showed that there was a positive and significant effect of work shifts on fatigue experienced by the operators of the production department of the Balikpapan City Regional Drinking Water Company (PDAM). The contribution of the effect of work shifts on operator work fatigue was 24.6%.
Analysis of the Effect of Total Quality Management Implementation on Company Managerial Performance (Case Study: PT. X) Wahyu Ismail Kurnia; Arfandi Ahmad; Muhammad Hasyim Tuankotta; Masurin Masurin
Journal of Industrial System Engineering and Management Vol. 1 No. 2 (2022): Journal of Industrial System Engineering and Management (Edisi October)
Publisher : PT. SAFARI AMALIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (238.937 KB) | DOI: 10.56882/jisem.v1i2.11

Abstract

Optimization of the company's management quality performance is dependent on the accuracy of choosing the business strategy applied to the company. if improving the quality management of company only focuses on one aspect, then competitive advantage is very difficult to achieve. Total Quality Management (TQM) is one of the concepts of quality management improvement that considers all aspects of improving company performance. Therefore, this study aims to determine the implementation of TQM on managerial performance at PT. X. This company is the largest company in Eastern Indonesia, located in Makassar City and is engaged in the production of wheat flour. This study uses 3 of the 10 principles that exist in the TQM concept is customer focus, obsession with quality, education and training. The number of samples used as many as 120 respondents. The analytical method of this research uses a structural equation modeling (SEM) approach. The results showed that the implementation of Total Quality Management which describes the variables focused on customers, obsession with quality, education and training has an insignificant positive effect on managerial performance at PT. X. In addition, there is a direct effect of each TQM variable on the managerial performance variable
Co-Authors Arfandi Ahmad Maslina Maslina Masurin Masurin Padyo Budi Serli Yana Purwaningsih Wahyu Ismail Kurnia