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All Journal JOURNAL OF INFORMATICS AND TELECOMMUNICATION ENGINEERING Inovasi Sosial: Jurnal Pengabdian Masyarakat INOVTEK Polbeng - Seri Informatika
Filmada Ocky Saputra
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Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Economics, Econometrics & Finance Education Engineering

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Red Onion Customer Relationship Management System Business Process Design Using BPR LC Method Aditya Rahman; Ika Novita Dewi; Farrikh Alzami; Kukuh Biyantama; Muhammad Rizal Nurcahyo; Filmada Ocky Saputra; Rindra Yusianto; Mila Sartika; Firman Wahyudi
JOURNAL OF INFORMATICS AND TELECOMMUNICATION ENGINEERING Vol. 6 No. 2 (2023): Issues January 2023
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jite.v6i2.8525

Abstract

Customer Relationship Management merupakan sistem yang membantu proses bisnis dalam mengelola hubungan antara perusahaan atau organisasi dengan pelanggan. Akan tetapi Customer Relationship (CRM) jarang ditemui dalam sektor pertanian, terutama pada pertanian bawang merah di Jawa Tengah. Penelitian ini bertujuan untuk merekayasa ulang dan memperbarui proses bisnis yang sedang berjalan guna memperbaiki permasalahan tersebut dengan menggunakan teknologi Machine Learning dan memodelkan proses bisnis dengan Business Procces Modeling Notation (BPMN). Untuk memperlancar tujuan penelitan, penelitian ini menggunakan metode Business Process Reengineering Life Cycle untuk menghasilkan CRM bawang merah. Pada penelitian ini menghasilkan sebuah temuan yaitu proses bisnis yang baru dengan menyertakan teknologi Machine Learning yang ditampung pada aplikasi cluster petani yang telah digambarkan pada BPMN, hal tersebut dilakukan agar menunjang kekurangan dalam kegiatan petani agar lebih menjadi efisien dan optimal serta mendapatkan hasil panen yang diinginkan.
Penerapan Pelatihan Scratch untuk Meningkatkan Literasi Digital pada Siswa Sekolah Dasar melalui Pembelajaran Pemrograman Visual Muhammad Syaifur Rohman; Galuh Wilujeng Saraswati; Nurul Anisa Sri Winarsih; Filmada Ocky Saputra; Danny Oka Ratmana; Adhitya Nugraha
Inovasi Sosial : Jurnal Pengabdian Masyarakat Vol. 2 No. 3 (2025): Agustus : Inovasi Sosial : Jurnal Pengabdian Masyarakat
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/inovasisosial.v2i3.2021

Abstract

The rapid development of technology has made it increasingly important for the younger generation to acquire digital literacy skills at an early age. As technology becomes an integral part of daily life, it is essential to introduce fundamental programming concepts to students to prepare them for the future. This community service program aims to introduce 5th-grade students at Elementary School Emmaus Kediri to basic programming concepts using the Scratch platform. The program adopted the Project-Based Learning (PjBL) method, which emphasizes interactive learning through hands-on activities. The one-day session involved 17 students, who underwent a structured process consisting of a pre-test, material delivery, hands-on practice of creating simple animations, and a post-test. The learning materials included an introduction to the Scratch interface, how to use sprites, and basic coding blocks to develop simple animation projects. The evaluation results indicated a significant increase in students' understanding of basic programming concepts. The majority of participants successfully created simple animation projects using coding blocks and sprites, demonstrating their ability to apply the learned concepts. The students showed high enthusiasm throughout the learning process, indicating a strong interest in digital learning and coding. The high level of engagement further supports the potential for expanding similar programs in the future. This community service activity proved effective in introducing computational thinking and fostering creativity among elementary school students. It also demonstrated the effectiveness of interactive and hands-on learning approaches in enhancing students' digital literacy. As a result, this program has the potential to be implemented in other schools to promote early exposure to programming and support the development of digital skills among young learners
Expert System for Assessing Anxiety Levels in Toxic Relationships Using the Case-Based Reasoning Method Based On The Web: Implementation of the Case-Based Reasoning Method Intan Putri Ariska; Filmada Ocky Saputra
INOVTEK Polbeng - Seri Informatika Vol. 10 No. 1 (2025): March
Publisher : P3M Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/th3pr838

Abstract

Experiences in toxic relationships often trigger significant emotional stress and impact mental health disorders. This study aims to develop a web-based expert system using the Case-Based Reasoning (CBR) method to evaluate anxiety levels caused by toxic relationships. The system is designed to provide more specific treatment by accurately analysing patterns of disorders resulting from toxic relationships. The system's development follows the waterfall model. System testing was conducted using the black-box testing method, demonstrating that the system performs as expected. The results of manual calculations were compared with the system outputs and showed consistency. Testing using 300 cases—80% as training data (240 cases) and 20% as testing data (60 cases)—achieved an accuracy of 91.67%. The recommendations provided include initial steps to manage anxiety. This indicates that the CBR method effectively distinguishes anxiety levels based on similar cases. These findings contribute to clinical psychology by providing a technological tool for quickly identifying anxiety levels. For practitioners, this system can serve as an initial reference before further treatment, while for users, it offers easy access to understanding their mental condition. This system is expected to be an innovative solution supporting accessible mental health care.
Co-Authors Adhitya Nugraha Aditya Rahman Alzami, Farrikh Danny Oka Ratmana Firman Wahyudi Ika Novita Dewi Intan Putri Ariska Kukuh Biyantama Mila Sartika Muhammad Rizal Nurcahyo Muhammad Syaifur Rohman Saraswati, Galuh Wilujeng Winarsih, Nurul Anisa Sri Yusianto Rindra