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All Journal IQTISHODUNA El Dinar BISEI: Jurnal Bisnis dan Ekonomi Islam
Nanang Choiruddin, Muhammad
Fakultas Ekonomi Universitas Islam Negeri Maulana Malik Ibrahim Malang
Economics, Econometrics & Finance Social Sciences Other

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Journal : El Dinar

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Pengaruh Kualitas Pelayanan Perbankan Syariah Terhadap Kepuasaan Nasabah Mukaffi, Zaim Mukaffi; Pratomo, Ahmad Sidi; Choiruddin, Muhammad Nanang
El Dinar: Jurnal Keuangan dan Perbankan Syariah Vol 4, No 2 (2016): El Dinar
Publisher : Faculty of Economics Universitas Islam Negeri Maulana Malik Ibrahim Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (4344.431 KB) | DOI: 10.18860/ed.v4i2.5460

Abstract

The research aims to; analyze whether the variable partial effect of service quality on customer satisfaction on Islamic Banking in Malang, determine and analyze whether the variable service quality simultaneously influence on customer satisfaction on Islamic Banking in Malang, knowing which variables among the service variable most dominant influence on on customer satisfaction on Islamic Banking in Malang. Analysis of the data in this study using multiple linear regression test subsequently used the F test, T and dominant to see the effect of each.The research result indicate that the value of F-test (3.722) F table (2.437) this indicates that variable tangibles, reliability, responsiveness, assurance, and empathy simultaneously (together) effect on customer satisfaction. While the partial test for tangibles variable (X1) where t test (1232) t table (2,571) this indicates that tangibles no effect on customer sataisfaction. For reliability (X2), t test (3428) t table (2571), that effect the reliability of customer satisfaction. For variable responsiveness (X3), t test (-.390) t table (2,571) responsiveness no effect on customer satisfaction. To guarantee (X4), t test (0.549) t table (2,571), variable warranty does not effect the customer satisfaction. For variable empathy (X5) regression coefficient of -0103, the t test (-0667) t table (2,571) and a variable empathy has no effect on customer satisfaction. While the dominant variable in yhe quality of services that effect customer satisfaction in the city of Malang Islamic Banking is variable Assurance (X$) with a contribution of 51%.
ANALISIS DEBT TO EQUITY RATIO (DER), RETURN ON ASSETS (ROA), RETURN ON EQUITY (ROE), NET PROFIT MARGIN (NPM) TERHADAP STOCK PRICE (HARGA SAHAM) PADA PERUSAHAAN SAHAM SYARIAH SEKTOR MAKANAN DAN MINUMAN PERIODE TAHUN 2013-2016 Choiruddin, Muhammad Nanang
El Dinar: Jurnal Keuangan dan Perbankan Syariah Vol 5, No 2 (2017): El Dinar
Publisher : Faculty of Economics Universitas Islam Negeri Maulana Malik Ibrahim Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (493.623 KB) | DOI: 10.18860/ed.v5i2.5238

Abstract

This study aims to determine the effect of Debt to Equity Ratio (DER), Return on Assets (ROA), Return on Equity (ROE), Net Profit Margin (NPM) to Stock Price (Shares) in Sharia Stock Company Food and Beverage Sector Period Year 2013-2016 partially and simultaneously.From the results of this study can be concluded that simultaneously, the variable Debt to Equity Ratio (DER), Return on Assets (ROA), Return on Equity (ROE), Net Profit Margin (NPM) significant effect on stock prices. While the influence of each independent variable by partial dependent variable shows the result that price change is not influenced by Debt to Equity Ratio (DER), then the result of price change is influenced by Return on Assets (ROA), then the result of price change is not influenced by Return on Equity (ROE), then the result of price change is not influenced by Net Profit Margin (NPM).
Co-Authors Ahmad Sidi Pratomo Haris Setiawan, Achmad Syahirul Alim Zaim Mukaffi