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All Journal GANEC SWARA Jurnal Ilmiah Satyagraha JIS Siwirabuda (Jurnal Ilmiah Sains Sosial, Kewirausahaan dan Kebudayaan)
NI GUSTI AYU PUTRI NURYATI
Fakultas Ekonomi dan Bisnis Universitas Tabanan
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Economics, Econometrics & Finance Education Engineering Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences

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PENGARUH KUALITAS PRODUK DAN KEPUASAN PELANGGAN TERHADAP LOYALITAS PELANGGAN PADA PADMA HERBAL BALI DI KABUPATEN TABANAN NI GUSTI AYU PUTRI NURYATI; I NYOMAN GEDE MARTA MARTA; I GUSTI AYU META PURMINA DEWI
Jurnal Ilmiah Satyagraha Vol 6, No 1 (2023)
Publisher : Universitas Mahendradatta Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47532/jis.v6i1.754

Abstract

AbstrakDalam kemajuan tekhnologi di berbagai bidang seperti sekarang ini, duniausaha semakin tinggi persaingan dalam bisnis, terutama di Indonesia di tandaidengan adanya perusahaan – perusahaan herbal yang banyak menawarkan produkherbal yang berkualitas dan mampu bersaing di pasaran.Setiap perusahaan selaluberusahauntukmempertahankankelangsunganhidupperusahaandenganmembuat produk yang efektif dan berkualitas supaya pelanggan merasa puas dantetaployalterhadapperusahaan.Padma Herbalmerupakansalahsatuperusahaanherbalyangmemasarkanprodukkesehatan,karenakualitasproduknya sudah sangat dipercaya konsumen dari tahun ke tahun menjadikanperushaan ini semakin berkembang pesat. Melihat latar belakang tersebut skripsiiniberjudul:“PengaruhKualitasProdukDanKepuasanPelangganTerhadapLoyalitas PelangganPadaPadma Herbal Bali di Kabupaten Tabanan. Perumusan masalahnya adalah Bagaimanakah pengaruh kualitas produkdan kepuasan pelanggan terhadap loyalitas pelanggan pada Padma Herbal Bali di Kabupaten Tabanan.Tujuandiadakanpenelitianiniuntukmengetahuidanmenganalisis pengaruh kualitas produk dan kepuasan pelanggan terhadap loyalitaspelanggan pada Padma Herbal Bali. Metode pengumpulan data yang dilakukandengancaraobservasi,wawancara,dankuesioner.Jumlahrespondendalampenelitian ini adalah 65, dalam penyebaran kuesioner dilakukan dengan metodeaccidental sample. Pada Uji hipotesis pertama (Uji t) H0 ditolak dan H1 diterima,karenanilaithitung4,752ttabel1,999dannilaisignifikansi0,0000,05.disimpulkan variabel X1 berpengaruh positif dan signifikan terhadap variabel Y.Uji hipotesis kedua (uji t) H0 ditolak dan H2 diterima, karena nilai thitung 2,946 ttabel1,999dannilaisignifikansi0,0050,05.DisimpulkanvariabelX2berpengaruh positif dan signifikan terhadap variabel Y. Uji Hipotesis ketiga ( UjiF) H0 ditolak dan H3 diterima, karena nilai Fhitung 50,616 Ftabel 3,15 dan nilaisignifikansi 0,000 0,05. Disimpulkan variabel X1 dan X2 berpengaruh positifdansignifikan terhadapvariabelY.
FAKTOR-FAKTOR YANG MEMPENGARUHI LABA PADA LEMBAGA PERKREDITAN DESA (LPD) DI KECAMATAN MENGWI KABUPATEN BADUNG NI GUSTI AYU PUTRI NURYATI
GANEC SWARA Vol 17, No 2 (2023): Juni 2023
Publisher : Universitas Mahasaraswati K. Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35327/gara.v17i2.480

Abstract

This study aims to determine the effect of simultaneously or partially the amount of credit (X 1 ), savings (X 2 ) and capital (X 3 ), on profit (Y). This study took place in the LPD, Mengwi District, Badung Regency. The data used in this research is secondary data. Data analysis was performed using multiple linear regression method. The results of data analysis show that the amount of credit, savings and capital simultaneously has a significant effect on LPD profits in Mengwi District, Badung Regency. The variable amount of credit, savings and capital partially has a positive and significant effect on LPD profits in Mengwi District, Badung Regency
EFEKTIVITAS KAMPUNG KELUARGA BERKUALITAS UNTUK MENINGKATKAN KESEJAHTERAAN MASYARAKAT DI KABUPATEN BADUNG Nuryati, Ni Gusti Ayu Putri
Jurnal Ilmiah Sains Sosial, Kewirausahaan dan Kebudayaan Vol. 3 No. 2 (2025): JIS SIWIRABUDA September 2025
Publisher : Universitas Tabanan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58878/jurnalilmiahsainssosialkewirausahaandankebudayaan.v3i2.391

Abstract

This research focuses on the issue of the still high and continuously increasing population growth rate in Badung Regency, Bali Province, as well as the suboptimal implementation of the Kampung KB (Quality Family Village) program in Badung Regency. The objectives of this study are to determine the effectiveness of the Kampung KB program in Badung Regency, Bali Province; to identify the inhibiting factors affecting the effectiveness of the Kampung KB program in controlling the population growth rate in Badung Regency, Bali Province; and to understand the efforts made to improve the effectiveness of the Kampung KB program in controlling the population growth rate in Badung Regency, Bali Province. This research uses a descriptive method with an inductive approach, analyzed using Duncan’s theory of effectiveness. The data collection techniques employed are interviews, observation, and documentation, with data analysis techniques including data reduction, data presentation, and conclusion drawing. The results of the research indicate that the Kampung KB program has been effective in controlling the population growth rate in Badung Regency, Bali Province. However, several obstacles remain, such as the insufficient quantity and quality of extension workers and the lack of supporting infrastructure and facilities for the Kampung KB program. The DP3AP2KB (Office of Women's Empowerment, Child Protection, Population Control and Family Planning) has taken several steps, such as increasing the number of extension workers and allocating budgets to improve the infrastructure and facilities of the Kampung KB program. The results of this study show that although the Kampung KB program has been effective in controlling population growth, there are still challenges such as the lack of extension workers and inadequate facilities and infrastructure. The efforts made by DP3AP2KB to address these obstacles include increasing the number of extension workers and allocating funds to improve facilities and infrastructure. Keywords : effectiveness, Kampung KB, community welfare
PENGARUH KUALITAS PRODUK DAN KEPUASAN PELANGGAN TERHADAP LOYALITAS PELANGGAN PADA PADMA HERBAL BALI DI KABUPATEN TABANAN NI GUSTI AYU PUTRI NURYATI; I NYOMAN GEDE MARTA; I GUSTI AYU META PURMINA DEWI
Jurnal Ilmiah Satyagraha Vol. 6 No. 1 (2023): Jurnal Ilmiah Satyagraha
Publisher : Universitas Mahendradatta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

With the advancement of technology in various fields like today,the business world is increasingly competitive in business, especially inIndonesia which is marked by the existence of herbal companies that offermany quality herbal products and are able to compete in the market. Everycompany always tries to maintain the company's survival by makingeffective and quality products so that customers feel satisfied and remainloyal to the company. Padma Herbal is a herbal company that marketshealth products, because the quality of its products has been highly trustedby consumers from year to year, making this company grow rapidly.Seeing this background, this thesis is entitled: "The Influence of ProductQuality and Customer Satisfaction on Customer Loyalty at Padma HerbalBali in Tabanan Regency. The formulation of the problem is how doesproduct quality and customer satisfaction influence customer loyalty atPadma Herbal Bali in Tabanan Regency. The purpose of this research wasto find out and analyze the effect of product quality and customersatisfaction on customer loyalty at Padma Herbal Bali. Data collectionmethods are carried out by means of observation, interviews, andquestionnaires. The number of respondents in this study was 65, thedistribution of questionnaires was carried out using the accidental samplemethod. In the first hypothesis test (t test) H0 is rejected and H1 isaccepted, because the tcount is 4.752 > ttable 1.999 and the significancevalue is 0.000 <0.05. it can be concluded that variable X1 has a positiveand significant effect on variable Y. The second hypothesis test (t test) H0is rejected and H2 is accepted, because the tcount is 2.946 > ttable 1.999and the significance value is 0.005 <0.05. It was concluded that variableX2 had a positive and significant effect on variable Y. The third hypothesistest (Test F) H0 was rejected and H3 was accepted, because the Fcountvalue was 50.616 > Ftable 3.15 and a significance value of 0.000 <0.05. Itwas concluded that variables X1 and X2 had a positive and significanteffect on variable Y
Co-Authors I GUSTI AYU META PURMINA DEWI I Nyoman Gede Marta, I Nyoman Gede