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EFEKTIVITAS PEMANFAATAN WEBSITE PEMERINTAH KOTA KENDARI SEBAGAI MEDIA INFORMASI PUBLIK La Tarifu; Taufik; Nani Eka Pertiwi
Journal Publicuho Vol. 5 No. 3 (2022): August - October - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (837.348 KB) | DOI: 10.35817/publicuho.v5i3.21

Abstract

This study aims to determine the Effectiveness of Utilization of the Kendari City Government Website as a Public Information Media. The method used in this study is qualitative, the informants in this study were five people. Data collection techniques are interviews, observation and documentation. The data analysis used is data reduction, data presentation, data verification and drawing conclusions. The results of this study indicate that the use of the Kendari City government website as a medium of public information, namely; The role of the Kendari City Government website has been quite effective in providing information to the public. The government's own role for the website is quite effective where the role of the website is as a manager, regulator, controller and supervisor. For interactions within the Kendari City Government website have not yet occur directly in the website but through the portal of the application available in it, for example between the government with the community, government with business environment, government with government, and government with employees.
ANALISIS PENERAPAN HYBRID WORKING DALAM MENINGKATKAN PRODUKTIVITAS KERJA PEGAWAI PADA DINAS KOPERASI & UMKM PROVINSI SULAWESI TENGGARA Darpin; Taufik; Muhammad Fikran
Journal Publicuho Vol. 5 No. 4 (2022): November - January - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (189.059 KB) | DOI: 10.35817/publicuho.v5i4.75

Abstract

This study aims to find out how the application of hybrid working in increasing employee work productivity. The method used in this study is a type of qualitative research with case studies at the Dinas Koperasi, Usaha Mikro Kecil dan Menengah (UMKM) of Southeast Sulawesi Province. The data collection techniques used in this study were observation, interview and documentation. Data analysis techniques through data reduction, data presentation, and drawing conclusions. The results showed that the application of hybrid working runs optimally and has a good impact on employee work productivity. This can be seen from several factors that support the implementation of the hybrid work concept such as the availability of infrastructure and technology is enough to do digital-based work. The work productivity of employees during the implementation of hybrid working is also good which can be seen from the aspects of knowledge, skills, abilities and attitudes that employees have are also very good. Employees are able to adapt when work that is usually done conventionally must be done online or virtually. By using digital-based infrastructure, employees can work effectively and efficiently, so the results of this study show that employees can adapt and be able to work well during the implementation of hybrid working.
MENGEFEKTIFKAN PENGELOLAAN ASET DAERAH MELALUI PEMBELAJARAN ORGANISASIONAL: Mediasi Job Crafting sebagai Faktor Kunci Syamsul Alam; Zulfiah Larisu; Faturachman Alputra Sudirman; Taufik; La Ode Herman Halika
Journal Publicuho Vol. 7 No. 4 (2024): November - January - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v7i4.574

Abstract

This study aims to explore the role of organizational learning and job crafting in enhancing the effectiveness of asset management in South Konawe Regency. The primary issue addressed is the low effectiveness in asset management aspects, such as planning, procurement, utilization, assessment, and administration. This research examines how individuals, through job crafting, can improve asset management performance and support more effective organizational learning. Data were collected through in-depth interviews, document studies, and observations at the Regional Financial and Asset Management Agency, as well as related agencies such as the Education and Health Offices. The findings indicate that limited organizational learning and a lack of policies supporting collaboration and the use of technology hinder asset management effectiveness. Job crafting, focusing on task crafting, relational crafting, and cognitive crafting, can improve collaboration and enhance employees' understanding of their contributions to organizational goals. This study suggests that policies should better support team-based learning, technology, and cross-unit collaboration. Leadership must also promote job crafting implementation to boost employee motivation and commitment to more efficient asset management. This research is expected to provide a foundation for better policies and encourage more efficient and sustainable asset management practices in the future.
OPTIMALISASI LAYANAN TERPADU UNTUK PERTUMBUHAN INVESTASI DI KOTA KENDARI La Ode Muhammad Elwan; Taufik; Dian Putri Asriati T
Journal Publicuho Vol. 7 No. 4 (2024): November - January - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v7i4.633

Abstract

This study aims to determine the Strategy of the Investment Service and One-Stop Integrated Service in Increasing Investment in Kendari City. The research was conducted using qualitative descriptive research. The informants in this study are as follows: Secretary of the One-Stop Integrated Investment Service Office, Head of the One-Stop Integrated Investment Service Division, Head of the One-Stop Integrated Investment Service Determination Division, Young Expert Policy Analysis/Head of Investment Climate Development Section\IMB Technical Team, Investment Data Processor. Thus, the total number of informants is 5 people. The results of the study show that the strategy implemented by the Kendari City DPMPTSP in increasing investment has included comprehensive efforts through simplifying licensing, promoting regional potential, and improving one-stop services. Good strategic planning and supporting regulations, such as the Investment Law and the Job Creation Law, have become important foundations for creating investment certainty. Partnerships with various parties and developing human resource capacity have also strengthened the quality of DPMPTSP services. Although it has not fully achieved the investment target, the realized investment contribution significantly impacts the local economy, including job creation, increasing purchasing power, developing MSMEs, and infrastructure development.
PARADOKS PELAYANAN PUBLIK: Standar Tinggi Versus Realita Lapangan dalam Persetujuan Bangunan Gedung di Kota Kendari La Ode Muhammad Elwan; Taufik; Marni; Kasman
Journal Publicuho Vol. 8 No. 3 (2025): August - October - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v8i3.904

Abstract

This study aims to determine the Paradox of Public Service by criticising High Standards Versus Field Reality in Building Approval in Kendari City. The data sources used are primary data and secondary data. Primary data is data created by researchers for the specific purpose of solving the problems they are handling. Secondary data is data that has been collected for purposes other than solving the problems being faced. This data can be found quickly. The informants in this study were 1 Head of Spatial Planning Section, 1 Spatial Planning Staff, and 4 PBG applicants. The research findings show that the Building Approval Service (PBG) at the PUPR Office of Kendari City has used a one-stop model according to its duties and authorities, but has not fully met public service standards. Complicated procedures, long completion times, and unclear costs hinder the effectiveness of services and open up opportunities for practices outside the provisions. For this reason, it is necessary to simplify procedures, accelerate service times, transparent costs, improve facilities, and strengthen the competence of officers so that PBG services can run more effectively, efficiently, and accountably.
Transformasi Digital Pelayanan Publik melalui Implementasi SiCANTIK dan MPP Digital pada DPMPTSP Kota Kendari Muhammad Ilham Nur Ikhsan Rintaka; Taufik; Selvi Diana Meilinda; Dedi Kusmana
Jurnal Media Birokrasi Jurnal Media Birokrasi, Vol. 8 No. 1, April 2026
Publisher : PRODI ADMINISTRASI PEMERINTAHAN DAERAH FAKULTAS MANAJEMEN PEMERINTAHAN IPDN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jmb.v8i1.6461

Abstract

Transformasi digital telah menjadi strategi penting dalam reformasi pelayanan publik untuk meningkatkan efisiensi, transparansi, dan kualitas layanan. Implementasi Sistem Cerdas Layanan Perizinan Terpadu untuk Publik (SiCANTIK) dan Mal Pelayanan Publik (MPP) Digital merupakan wujud transformasi digital pemerintahan dalam penyelenggaraan pelayanan perizinan. Penelitian ini bertujuan menganalisis implementasi SiCANTIK dan MPP Digital pada Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPMPTSP) Kota Kendari sebagai manifestasi transformasi digital sektor publik serta mengidentifikasi nilai publik (public value) yang dihasilkan. Penelitian menggunakan pendekatan kualitatif dengan desain studi kasus. Data dikumpulkan melalui wawancara mendalam, observasi, dan studi dokumentasi terhadap pengelola aplikasi, petugas pelayanan, dan pengguna layanan,  sebanyak 6  orang. Analisis data dilakukan melalui kondensasi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa implementasi SiCANTIK dan MPP Digital mendorong transformasi digital melalui pemanfaatan teknologi digital, perubahan proses pelayanan, penguatan kapasitas organisasi, dan peningkatan kapasitas sumber daya manusia. Transformasi tersebut menghasilkan berbagai bentuk public value berupa peningkatan efisiensi pelayanan, transparansi proses perizinan, aksesibilitas layanan, kualitas pelayanan, serta kepercayaan masyarakat. Namun demikian, implementasi masih menghadapi kendala berupa gangguan server, keterbatasan infrastruktur jaringan, dan variasi literasi digital masyarakat. Penelitian ini menegaskan bahwa teknologi digital tidak secara otomatis menghasilkan nilai publik, melainkan memerlukan dukungan kapasitas organisasi dan sumber daya manusia untuk memastikan keberlanjutan kualitas pelayanan publik.
Co-Authors Darpin Dedi Kusmana Dian Putri Asriati T Faturachman Alputra Sudirman Kasman La Ode Herman Halika La Ode Muhammad Elwan La Ode Muhammad Elwan La Tarifu marni Muhammad Fikran Muhammad Ilham Nur Ikhsan Rintaka Nani Eka Pertiwi Selvi Diana Meilinda Syamsul Alam Zulfiah Larisu