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Analisis Kualitas Pelayanan Terhadap Kepuasan Pengguna Shopee Pada Mahasiswa Stie Gici Altatit Dianawati; Nabila Putri; Ria Ariyani
Jurnal Gici Jurnal Keuangan dan Bisnis Vol 14 No 2 (2022): Jurnal Keuangan dan Bisnis
Publisher : Sekolah Tinggi Ilmu Ekonomi Gici

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (324.691 KB) | DOI: 10.58890/jkb.v14i2.53

Abstract

Penelitian ini bertujuan untuk menganalisis kualitas pelayanan dan kepuasan konsumen pengguna aplikasi e-commerce Shopee. Pendekatan dalam penelitian ini adalah kuantitatif untuk mengukur kualitas pelayanan (e-servqual) dengan 100 responden pengguna Shopee. kepuasan pelanggan dapat dijelaskan oleh variabel efisien, fulfillment, reliabilitas, privasi, responsiveness, kompensasi, dan kontak. Sedangkan sisanya sebesar 32,2% dipengaruhi oleh variabel lain yang tidak dimasukkan dalam model penelitian. Secara simultan, semua variabel bebas berpengaruh terhadap Kepuasan. Namun hanya variabel privasi, responsiveness, dan kontak yang berpengaruh secara parsial terhadap kepuasan pengguna Shopee.
Analisis Komparatif Laporan Keuangan Syariah Dan Non Syariah: Tinjauan Literatur Menuju Pasar Keuangan Yang Lebih Etis Dan Berkelanjutan Nisrina Dian Trisya; Ria Ariyani; Nia Ira Syahara; Silvi Moli Lutfhia; Kharisma Khoirun Nisa; Ersi Sisdianto
Jurnal Riset Akuntansi Vol. 2 No. 2 (2024): May : Jurnal Riset Akuntansi
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jura-itb.v2i2.1799

Abstract

Comparative analysis between sharia and non-sharia financial reports has become an increasingly relevant topic in the context of continuously developing global financial markets. In this study, we evaluate the differences in approaches, principles, and practices underlying these two types of financial reports. The results of the analysis highlight the implications of these differences in financial practices, economic growth, and financial market inclusivity. The discussion also highlighted the potential for collaboration between the two types of finance to produce innovation and best practices in financial and investment management.
Manajemen Program Satu Keluarga Satu Sarjana Kota Pariaman Nurmaitasari; Putera, Roni Ekha; Ria Ariyani
Jurnal Administrasi Publik dan Pemerintahan Vol. 3 No. 1 (2024): SIMBOL : Jurnal Administrasi Publik dan Pemerintahan
Publisher : LPPM STISIP IMAM BONJOL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55850/simbol.v3i1.86

Abstract

This article explains the management of the One Family One Scholar Program in the city of Pariaman. The background of this research is based on the observation that the college participation rate in Indonesia is still very low, and the average length of schooling is also low. As a result, several educational programs have been created by the government, including the Pariaman City Government's One Family One Scholar Program. This program has been established since 2018 with the aim of eradicating poverty and improving the quality of human resources. The research was analyzed using a qualitative method with the management function theory by Ricky W. Griffin, which consists of planning, organizing, directing, and controlling. The results of the research indicate that the management of the One Family One Scholar Program in Pariaman has been running well, and all stages of management, including planning, organizing, directing, and controlling, have been carried out. However, there are still some challenges in its implementation, such as the absence of specific planning made since the beginning to address all obstacles. The city government only relies on the initial planning of this program, even though it is no longer effective. For example, the target set by the Pariaman City Government has never been achieved in the past 5 years, despite several evaluations and improvements made to the program