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All Journal Joined Journal (Journal of Informatics Education Jurnal Masyarakat Madani Indonesia
Harini Harini
Universitas Ivet
Humanities Computer Science & IT Control & Systems Engineering Education Engineering Public Health Social Sciences Other

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Transformasi Perilaku Konsumen Akibat Adopsi Teknologi Digital Studi tentang Penggunaan E-Commerce dan Pembayaran Non-Tunai Andry Irdyansah; Harini Harini; Nila Masalikul Masruroh
Joined Journal (Journal of Informatics Education) Vol 8 No 2 (2025): Volume 8 Nomor 2 (2025)
Publisher : Universitas Ivet

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31331/joined.v8i2.4280

Abstract

This study aims to deeply analyze the transformation of consumer behavior triggered by the adoption of digital technology, specifically in the context of e-commerce utilization and non-cash payment. The digital era has reshaped the traditional buying cycle into a faster, more efficient, and personalized process. The research method employed is a systematic literature review of relevant studies within the last five years, supported by secondary data on the growth of digital transactions. The findings reveal a significant shift from conventional rational buying behavior towards behavior driven by convenience, information accessibility, and the personalized customer experience offered by digital platforms. The adoption of e-commerce and non-cash payment (such as mobile banking and e-wallets) not only affects the purchase stage but also alters the information search stage (dominated by online reviews) and the post-purchase evaluation (via ratings and feedback). The implication of this transformation requires businesses to implement omnichannel strategies and prioritize consumer data security to maintain loyalty in an increasingly competitive market.
Pemanfaatan Internet Pada Kegiatan Pemasaran UMKM Untuk Mendukung Digitalisasi Didin Herlinudinhaji; Harini Harini; Andry Irdyansah; Nila Masalikul; Lingga Kurnia Ramadhani
Jurnal Masyarakat Madani Indonesia Vol. 4 No. 4 (2025): November
Publisher : Alesha Media Digital

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59025/pydpnk90

Abstract

Program pengabdian kepada masyarakat dalam bentuk sosialisasi ini dilakukan untuk meningkatkan penjualan produk UMKM di Kelurahan Sekaran, Kecamatan Gunungpati, Kota Semarang. UMKM memiliki peran penting dalam perekonomian nasional karena mampu membuka lapangan kerja, memaksimalkan potensi desa, dan meningkatkan ekonomi masyarakat. Namun, kurangnya pengetahuan tentang pemasaran digital di kalangan pelaku UMKM di Kelurahan Sekaran menjadi tantangan tersendiri. Kegiatan sosialisasi ini bertujuan untuk mengedukasi masyarakat, khususnya pelaku UMKM, mengenai manfaat digital marketing dalam memasarkan produk. Metode yang digunakan adalah diskusi dan pemaparan materi tentang digital marketing. Sosialisasi ini diharapkan dapat membantu UMKM di Kelurahan Sekaran meningkatkan daya saing, memperluas jangkauan pasar, dan meningkatkan penjualan melalui strategi pemasaran digital. Dengan memanfaatkan digital marketing, pelaku UMKM dapat membangun interaksi dengan pelanggan, meningkatkan visibilitas, mengurangi biaya pemasaran dan bersaing di pasar global
Co-Authors Andry Irdyansah Didin Herlinudinhaji Lingga Kurnia Ramadhani Nila Masalikul Nila Masalikul Masruroh