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All Journal Jurnal Terapan Pemerintahan Minangkabau Jurnal Media Birokrasi Jurnal Teknologi dan Komunikasi Pemerintahan
Teresa Irmina Nangameka
Institut Pemerintahan Dalam Negeri
Humanities Environmental Science Social Sciences

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Digitalisasi Pengelolaan Administrasi PKK Desa Cilayung Kecamatan Jatinangor Teresa Irmina Nangameka; Dedi Kusmana
Jurnal Media Birokrasi Jurnal Media Birokrasi, Vol. 4 No. 2, Oktober, 2022
Publisher : PRODI ADMINISTRASI PEMERINTAHAN DAERAH FAKULTAS MANAJEMEN PEMERINTAHAN IPDN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jmb.v4i2.2845

Abstract

TP-PKK merupakan salah satu kelembagaan penting di desa yang perlu menerapkan administrasi secara profesional. Beberapa permasalahan pada pengelolaan administrasi TP PKK Desa Cilayung antara lain 1) Pengelolaan administrasi masih manual; 2) Penyimpanan buku administrasi belum memperhatikan keamanan; 3) Peluang kesalahan penulisan, rekapitulasi data yang kurang akurat dan proses pelaporan yang cukup rumit. Adapun rumusan masalah yang menjadi tujuan penelitian adalah 1) bagaimana pengelolaan administrasi PKK di Desa Cilayung (Siagian (2012), Silalahi (2009), dan Herbert Simon dalam Pasolong (2014)); 2) faktor apa yang berpengaruh pada pengelolaan administrasi PKK (Rangkuti (2006)); 3) upaya apa yang dapat dilakukan oleh anggota PKK Desa Cilayung (Poerwadarminta (1991)). Metode penelitian adalah penelitian kualitatif deskriptif, dengan teknik pengumpulan data wawancara, observasi non-participant, dan dokumentasi. Hasil penelitian menemukan bahwa pengelolaan administrasi PKK Desa Cilayung belum dilaksanakan secara digital, masih dengan cara manual, yaitu mengisi langsung pada buku administrasi. Ada 2 (dua) faktor yang mempengaruhi pengelolaan administrasi, yaitu faktor internal dan faktor eksternal. Sementara, menjawab potret pengelolaan administrasi PKK, penulis dan anggota PKK Desa Cilayung mengupayakan beberapa kegiatan untuk peningkatan pengelolaan administrasi melalui konsep digitalisasi sekaligus menjadi kebaharuan penelitian ini, antara lain: 1) Sosialisasi Rencana Induk Gerakan TP PKK 2021-2024, Strategi Gerakan PKK, dan Petunjuk Teknis Tata Kelola Kelembagaan Gerakan PKK; 2) Pembuatan alamat email PKK Desa Cilayung; 3) Pembuatan link Google Form Administrasi PKK; 4) Pelatihan pengisian Google Form. Dengan meningkatnya pengetahuan para kader TP PKK Desa Cilayung terkait pengelolaan administrasi PKK maka secara tidak langsung TP PKK Desa Cilayung ikut mewujudkan visi TP PKK Pusat yaitu "Ayo Tertib Administrasi 2022" dan Visi Sumedang SIMPATI 2023. Kata Kunci: Administrasi, Profesional, Digitalisasi, PKK
Uji Testing Kualitas Website Pemerintah Daerah Dengan GTMETRIX Teresa Irmina Nangameka; Eriza Erfiana Amir
JURNAL TERAPAN PEMERINTAHAN MINANGKABAU Vol 3 No 2 (2023): Juli - Desember 2023
Publisher : Institut Pemerintahan Dalam Negeri (IPDN) Kampus Sumatera Barat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jtpm.v3i2.3601

Abstract

Website is the primary tool to see the level of e-government implementation. Website quality as a form of e-government is crucial in improving public services and government transparency. One way of realizing e-government is by creating a competitive environment to test developments in information technology. This research is aimed at measuring and comparing the quality level of the official websites of the 4 (four) Regional Governments that are the focus of the study, including Situbondo, Jember, Bondowoso and Banyuwangi Regencies and providing recommendations for improvements based on the evaluation results. The method used is the Automated Usability Testing Tools method on the home page of the Regional Government website. The test tool used is GTMetrix, which checks website speed, performance, and durability. The Automated Usability Testing Tools method measures website performance with high accuracy. Testing was carried out for 10 (ten) working days, with the GTMetrix indicators tested in this research being Performance Score, Structured Score, Page Load Time, Largest Contentful Paint, Total Blocking Time, and Cumulative Layout Shift. The results of this test by GTMetrix placed Bondowoso Regency at the top in website optimization compared to the other three official regional government sites. Specifically, the Bondowoso Regency website got the highest score for the Performance Score indicator, and then for the Structured Score indicator, the Situbondo Regency website took the lead. Furthermore, the Bondowoso Regency website is the fastest for the Page Load Time indicator. Largest Contentful Paint, as the next indicator, places the Bondowoso Regency website as the most immediate to load significant content or elements on its website. Then, in Total Blocking Time, between the Situbondo and Bondowoso Regency websites, packing a small scope on the website's home page display requires little time. Finally, the Bondowoso and Banyuwangi Regency websites received a Good or Good score for the Cumulative Layout Shift. The findings of this evaluation are essential in addition to providing valuable insights for improving the quality of e-government services in the study area and increasing the accessibility and efficiency of services to the community.
KUALITAS SISTEM INFORMASI UNTUK MENINGKATKAN EFEKTIVITAS LAYANAN PENGADUAN MASYARAKAT BERBASIS ONLINE DI DINAS KOMUNIKASI DAN INFORMATIKA KOTA BANDUNG PROVINSI JAWA BARAT Teresa Irmina Nangameka
Jurnal Teknologi dan Komunikasi Pemerintahan Vol 2 No 2 (2020): Jurnal Teknologi dan Komunikasi Pemerintahan
Publisher : Program Studi Teknologi Rekayasa Informasi Pemerintahan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jtkp.v2i2.2319

Abstract

This research focuses on describing and analyzing the effectiveness of the Online-Based Public Complaints Information System which been known LAPOR! from information system quality’s perspective in Bandung city. LAPOR! is a concrete step to integrate the management of public service complaints so that it requires all Ministries / Institutions and Local Governments to be involved in its management. The phenomenon of problems that occur in Bandung related to the application of LAPOR! are complaints channels of each agency that have not been integrated in LAPOR!, LAPOR!'s socialization which is still uneven, also there are reports of complaints that have not been resolved, and public perceptions about complaints online itself. The researcher used the information systems theory of DeLone and McLean (2013). Combining a qualitative theory with a descriptive approach and also using interview, observations and documents about LAPOR! conducted by the Agency of Communication and Information of Bandung city, these are how the researcher works. The results showed that the quality of information system of LAPOR! can increase the effectiveness of managing public service complaint. LAPOR! with its features and menu has been able to facilitate several community problems through the system. Some problems of information system that occur such as network, maintenance, and features availability, or technical errors still can be handled by internal experts in the agency. In terms of website interface of LAPOR!, the addition of graph report of complaint in website can improve its management. Keywords: LAPOR!, effectiveness, information systems
Co-Authors Dedi Kusmana Eriza Erfiana Amir