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EFEKTIFITAS PELAYANAN BIDANG PENGEMBANGAN, KESELAMATAN DAN PENINDAKAN (PKP) PADA DINAS PERHUBUNGAN KOTA MAKASSAR Andi Noerhayati Amirullah; Indriati Amirullah; Khaeriyah; Muhammad Anas
Jurnal Publikasi Manajemen Informatika Vol 1 No 1 (2022): JANUARI : JURNAL PUBLIKASI MANAJEMEN INFORMATIKA
Publisher : Sekolah Tinggi Ilmu Ekonomi Trianandra

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1596.683 KB) | DOI: 10.55606/jupumi.v1i1.218

Abstract

ABSTRAK INGGRIS The study aims to find out how effective the quality of service in the Development, Safety and Enforcement (PKP) Sector at the Makassar City Transportation Service is and to find out what are the inhibiting factors in the Development, Safety and Enforcement (PKP) service at the Makassar City of Transportation Service. The type of research used in this research is descriptive qualitative, the data using quantitative data. The research findings are the effectiveness of the Development, Safety and Enforcement Services (PKP) at the Makassar City Transportation Service has not been effective and also there are several factors that become obstacles in the Development, Safety and Enforcement Sector Services (PKP) at the Makassar City Transportation Service, including; Law Enforcement or Officers, Public Awareness, and Facilities and Infrastructure. Key words: service effectiveness, Safety Development and Enforcement Sector (PKP) ABSTRAK INDONESIA Penelitian ini bertujuan Untuk mengetahui seberapa efektif kualitas pelayanan Bidang Pengambangan, Keselamatan, Dan Penindakan (PKP) Pada Dinas Perhubungan Kota Makassar dan Untuk mengetahui Apa saja Faktor penghambat dalam pelayanan Bidang Pengembangan, Keselamatan dan Penindakan (PKP) Pada Dinas Perhubungan Kota Makassar. Jenis penelitian yang digunakan dalam penelitian ini adalah data deskriptif kualitatif dengan menggunakan data kuantitatif. Temuan penelitian yaitu efektifitas Pelayanan Bidang Pengembangan, Keselamatan Dan Penindakan (PKP) pada Dinas Perhubungan Kota Makassar belum efektif dan terdapat beberapa Faktor yang menjadi penghambat dalam Pelayanan Bidang Pengembangan, Keselamatan dan Penindakan (PKP) pada Dinas Perhubungan Kota Makassar diantaranya; Penegak Hukum atau Petugas, Kesadaran masyarakat, serta Sarana dan Prasarana. Kata kunci : efektifitas pelayanan, Bidang Pengambangan Keselamatan Dan Penindakan (PKP)
Optimalisasi Pengelolaan Taman Prasejarah Leang- Leang Pada Kantor Dinas Pariwisata Kabupaten Maros M Natsir Mallawi; Nurasia Natsir; muhammad Anas
JOURNAL OF ADMINISTRATIVE AND SOCIAL SCIENCE Vol. 4 No. 2 (2023): Juli: Journal of Administrative and Social Science
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jass.v4i2.8

Abstract

The potential of tourism objects and tourist attractions in Indonesia is an invaluable gift where high biodiversity, uniqueness and authenticity of traditional culture, natural beauty, and historical and cultural heritage. This is considered to direct the management of all resources in such a way that economic, social and aesthetic needs can be met while maintaining cultural integrity, important ecological processes, biodiversity and life support systems. (Nelson, 1993:28). Ismayanti (2010: 22) says that the benefits derived from the development of the tourism industry will be felt by stakeholders consisting of local governments, the business world and the community as tourists and as hosts, each related party has roles in running the wheels of industry. The structure of the layers of the soil and the unique natural panorama are very good places to be visited by researchers, tourists and nature lovers.
Efektivitas Reformasi Birokrasi dalam Meningkatkan Pelayanan Publik Mursalin Mursalin; Nurasia Natsir; Muhammad Anas
Student Research Journal Vol. 2 No. 4 (2024): Agustus : Student Research Journal
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/srjyappi.v2i4.1426

Abstract

Bureaucratic reform is the government's effort to improve the quality of public services in Indonesia. This study aims to analyze the impact of the implementation of the bureaucratic reform program on the quality of public services, evaluate obstacles and challenges in its implementation, and provide recommendations to strengthen the effectiveness of bureaucratic reform. The research method used is a qualitative approach with data collection techniques through interviews, observations, and documentation studies. The results of the study show that the implementation of bureaucratic reform has had a positive impact on increasing the efficiency, effectiveness, and responsiveness of public services. There is an increase in public satisfaction with the quality of services provided. However, there are still several obstacles and challenges, such as resistance to change among bureaucrats, limited budgets and resources, and suboptimal coordination between government agencies. To strengthen the effectiveness of bureaucratic reform, it is necessary to strengthen leadership and leadership commitment, develop the capacity of bureaucratic human resources, increase transparency and accountability, and synchronize bureaucratic reform policies and programs. This research provides theoretical and practical implications for efforts to improve the quality of public services through bureaucratic reform in Indonesia.