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All Journal Journal on Education IDEI: JURNAL EKONOMI & BISNIS
Pompong Budi Setiadi
STIE Mahardhika
Economics, Econometrics & Finance Education

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Penerapan Balanced Scorecard Guna Meningkatkan Kinerja Polda Jatim Eka Fitriandari; Pompong Budi Setiadi; Sri Rahayu
Journal on Education Vol 5 No 4 (2023): Journal on Education: Volume 5 Nomor 4 Mei-Agustus 2023
Publisher : Departement of Mathematics Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joe.v5i4.2020

Abstract

while the East Java Regional Police, which is referred to as the East Java Regional Police, is the executor of duties and the authority of the Indonesian National Police in the area of East Java Province which is under the National Police Chief. By prioritizing the Vision and Mission of the East Java Regional Police, to optimize better public services (towards the excellent stage) internal business processes and external outcomes are needed in order to improve performance and strategic achievements in a sustainable manner in action. To measure and improve the performance of the public sector, it is necessary to choose a comprehensive performance measurement technique, namely the Balanced Scorecard, so that it can be used by public sector organizations, the Balanced Scorecard needs to be modified. This study aims to understand and examine the application of the balanced scorecard as a performance measurement tool. The method used in this research is descriptive qualitative. The steps taken in this research are collecting, classifying, presenting, and processing data. After that, make a systematic, accurate, and factual description of the facts of the object under study. This research uses the East Java Regional Police Performance Report for 2021, with innovative developments in the application of a performance measurement system that can be implemented by work units. The results of the study show a summary of perspectives into three namely the stakeholder or customer perspective, internal business processes and learning and growth perspective. It can be concluded that the implementation of the balanced scorecard as a whole is good as indicated by the determination of the perspective and achievement of the Key Performance Indicators (IKU), which have been aligned with the organizational strategy and its implementation encourage the achievement of performance targets so that it encourages improvement and better performance improvement in the future.
Pengaruh Kompetensi dan Disiplin Kerja terhadap Kinerja Pegawai pada Badan Layanan Umum (BLU) Pusat Veteriner Farma Heny Devita Sari; Pompong Budi Setiadi; Sri Rahayu
Journal on Education Vol 5 No 4 (2023): Journal on Education: Volume 5 Nomor 4 Mei-Agustus 2023
Publisher : Departement of Mathematics Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joe.v5i4.2046

Abstract

Research purposes intended to test and analyze the influence of competence, discipline work simultaneously and partial against the employee performance. The methodology descriptive quantitative. Testing statistics in research using analysis linear regression multiple. The number of respondents 32 civil servants in a public service Veteriner Farma Center. Samples taken of the population target to technique data collection wearing e-questionnaire. The result showed that competence in partial will not affect performance, discipline influential strong work on performance. Simultaneously competence and discipline work impact on the employee performance.
BRAND EQUITY BPR AMIN: TRUST, SOCIAL MEDIA MARKETING, DAN BRAND LOYALTY Pompong Budi Setiadi; Ratna Ursula Setiadi; Audi Cahya Lucky Ramadhan
IDEI: Jurnal Ekonomi & Bisnis (IDEI: Journal of Economics & Business) Vol 7 No 1 (2026): JUNE 2026
Publisher : Insan Doktor Ekonomi Indonesia (IDEI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38076/bebat846

Abstract

Perbankan memiliki peran yang sangat penting dengan berbagai target pasar berdasarkan jenisnya, sehingga setiap jenis perbankan memiliki target pasar dengan tujuan masing-masing. Namun, Bank Perekonomian Rakyat tersebut membutuhkan upaya pemasaran untuk menciptakan loyalitas pelanggan dalam kondisi persaingan antar bank. Selain itu, perkembangan teknologi memaksa bank untuk mengadopsi pemasaran berbasis media sosial sambil mempertahankan trust untuk menciptakan merek yang bernilai. Dengan demikian, penelitian ini bertujuan untuk menganalisis peran mediasi brand loyalty dalam hubungan antara trust dan social media marketing pada brand equity di Bank Perekonomian Rakyat Anglomas Indah (BPR Amin). Penelitian ini menggunakan metode SEM-PLS dengan 280 pelanggan BPR Amin. Hasil penelitian menunjukkan bahwa brand loyalty secara signifikan memediasi hubungan antara social media marketing dan trust pada brand equity. Berdasarkan temuan ini, disarankan agar manajemen BPR Amin memprioritaskan trust pelanggan melalui implementasi social media marketing untuk meningkatkan brand equity.
Co-Authors Audi Cahya Lucky Ramadhan Eka Fitriandari Heny Devita Sari Ratna Ursula Setiadi Sri Rahayu