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All Journal JURNAL MANAJEMEN
Risma Gesang Ayu
universitas kediri
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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The Effect of After Sales Service on Online Shop Consumer Satisfaction (Survey of Tokopedia and Shopee Consumers at Kadiri University) Nonni Yap; Afif Nur Rahmadi; M Dian Ruhamak; Risma Gesang Ayu; Anindhitya Sofi M; Oktaviani Wahyu Prihardini
JPIM (Jurnal Penelitian Ilmu Manajemen) Vol 7 No 3 (2022): JPIM (JURNAL PENELITIAN ILMU MANAJEMEN)
Publisher : Universitas Islam Lamongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30736/jpim.v7i3.1268

Abstract

Keywords : Online shop, strategy, platform, turnover, market
Co-Authors Afif Nur Rahmadi Anindhitya Sofi M Muhammad Dian Ruhamak Nonni YAP Oktaviani Wahyu Prihardini