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All Journal Bisman (Bisnis dan Manajemen): The Journal of Business and Management
Farasandya Amalia Hapsari
Sekolah Tinggi Ilmu Administrasi Bayuangga Probolinggo
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Implementasi Peraturan Walikota Probolinggo Nomor 30 Tahun 2020 Tentang Sistem Akuntabilitas Kinerja Instansi Pemerintah (SAKIP): Studi Kasus Di Dinas Kesehatan, Pengendalian Penduduk Dan Keluarga Berencana Kota Probolinggo Farasandya Amalia Hapsari; Dwi Ermayanti Susilo
Bisman (Bisnis dan Manajemen): The Journal of Business and Management Vol. 6 No. 1 (2023): Februari 2023
Publisher : Program Studi Manajemen, Fakultas Ekonomi, Universitas Islam Majapahit, Jawa Timur, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37112/bisman.v6i1.2551

Abstract

In the implementation of good, transparent, and accountable governance, several support systems are needed, one of which is the Government Agency Performance Accountability System (SAKIP) as stated in probolinggo Mayor Regulation Number 30 of 2020. This research was conducted to determine the implementation of Probolinggo Mayor Regulation Number 30 of 2020 concerning SAKIP at the Probolinggo City Health, Population Control and Family Planning Office in 2021. The method used is a qualitative approach by describing data and explaining data and using analytical techniques through data collection. The results of this study, that the implementation of Probolinggo Mayor Regulation Number 30 of 2020 concerning SAKIP at the Probolinggo City Health, Population Control and Family Planning Office in 2021 was not optimal, the ASN response was lacking and there was no influence whatsoever on the work performance of ASN. Therefore, it requires support, commitment and willingness from the leadership to utilize SAKIP as a medium of accountability and a media for management control by providing real rewards and punishments periodically to both the Regional Apparatus (PD) and the State Civil Apparatus (ASN).
the PENGARUH VARIASI MENU, HARGA DAN SUASANA TEMPAT TERHADAP KEPUASAN PELANGGAN YOKINA COFFEE AND EATERY DI KOTA PROBOLINGGO: PENGARUH VARIASI MENU, HARGA DAN SUASANA TEMPAT TERHADAP KEPUASAN PELANGGAN YOKINA COFFEE AND EATERY DI KOTA PROBOLINGGO Novi Sri Sandyawati; Farasandya Amalia Hapsari; M. Khoirul Anam; Eko Wicaksono; Sandi Irawan
Bisman (Bisnis dan Manajemen): The Journal of Business and Management Vol. 8 No. 2 (2025): Juli 2025
Publisher : Program Studi Manajemen, Fakultas Ekonomi, Universitas Islam Majapahit, Jawa Timur, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36815/bisman.v8i2.4208

Abstract

Business has grown rapidly and undergone constant transformation. The food and beverage industry is a promising one. Fast food cafes are currently a lifestyle trend for adults. Fast food cafes are considered dining establishments that can provide the desired relaxed atmosphere. Cafes can be a place to relax with friends or family, socialize with business associates, or even simply enjoy the solitude. The purpose of this study is to determine the Effect of Menu Variation, Price and Place Atmosphere on Customer Satisfaction at Yokina Coffee and Eatery. This study uses a descriptive method with a quantitative approach. Data collection techniques in this study use questionnaires, interviews, and observations. While the data analysis used is a descriptive technique that has 3 independent variables, namely X1 (Menu Variation), X2 (Price), X3 (Place Atmosphere) and 1 dependent variable, namely Y (Customer Satisfaction). The results of this study can be concluded that Menu Variation can have a positive effect on customer satisfaction. Price can have a very positive and significant effect on customer satisfaction. Place atmosphere has a very positive and significant effect on customer satisfaction, while the price variable has a very positive and significant effect on customer satisfaction, seen from the value of the regression coefficient results which are greater than the Menu variation and place atmosphere variables.
Co-Authors Dwi Ermayanti Susilo Eko Wicaksono M. Khoirul Anam Novi Sri Sandyawati Sandi Irawan