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Udin Syamsudin
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Analisis Keterikatan Pemangku Kepentingan (Stakeholder Engagement) pada Banksasuci Foundation di Kabupaten Tangerang Petri Sri Handayani; Udin Syamsudin; Eko Prasetyo
MIMBAR ADMINISTRASI FISIP UNTAG Semarang Vol. 21 No. 2 (2024): Oktober: Jurnal MIMBAR ADMINISTRASI
Publisher : Universitas 17 Agustus 1945

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/mia.v21i2.2068

Abstract

The purpose of this research is to determine stakeholder management by the Banksasuci Foundation to be able to maintain the sustainability of the organization and work programs, and classify them into 4 indicators using a matrix in accordance with the theory of Bryson and Patton (2015) which suggests that stakeholder grouping is based on interests ( interest) and influence (power), with indicator dimensions, namely: (1) Players; (2) Subject, (3) Costest; and (4) Crowd. This researcher uses a post positivism paradigm with a descriptive research type and a qualitative approach. The results of the interview show that the stakeholders in the Banksasuci Foundation are; Cisadane Ciliwung River Basin Center, Government/Environmental Service (DLH), Private Sector/Companies, and Academics. Through this stakeholder analysis, it is hoped that the Banksasuci Foundation can more easily optimize each stakeholder.
Penerapan Good Governance pada Pelayanan Administrasi Kependudukan di Desa Sukaharja Kecamatan Sindang Jaya Kabupaten Tangerang Sefty Aryantika; Udin Syamsudin; Fitria Firdiyani
MIMBAR ADMINISTRASI FISIP UNTAG Semarang Vol. 21 No. 2 (2024): Oktober: Jurnal MIMBAR ADMINISTRASI
Publisher : Universitas 17 Agustus 1945

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/mia.v21i2.2069

Abstract

This thesis is entitled "Implementation of Good Governance in Population Administration Services in Sukaharja Village, Sindang Jaya District, Tangerang Regency". This study aims to determine the implementation of good governance in population administration services in Sukaharja Village, Sindang Jaya District, Tangerang Regency and the inhibiting factors in the implementation of good governance in population administration services in Sukaharja Village. This study uses a qualitative research method. The data collection techniques used are through observation, interviews, and documentation. The results of this study indicate that the implementation of the principles of good governance in Population Administration services in Sukaharja Village has been in accordance with the Principles of Participation, Transparency, Accountability, and Law Enforcement has been running well. Although in terms of effectiveness, there is still a lack of human resources which is a challenge in the implementation of good governance. The results of this study can contribute to the development of better village government policies and improve the quality of population administration services by improving human resources and training for village employees and developing a more effective information system. Thus, this study can help improve the effectiveness of population administration services in Sukaharja Village and contribute to the development of better village government.
Urgensi Public Service Motivation pada Pelayanan e-KTP : Studi Kasus pada Pelayanan e-KTP di Disdukcapil Kabupaten Tangerang Serin Anggraeni Putri; Udin Syamsudin; Thita Moralitha Mazya
MIMBAR ADMINISTRASI FISIP UNTAG Semarang Vol. 21 No. 2 (2024): Oktober: Jurnal MIMBAR ADMINISTRASI
Publisher : Universitas 17 Agustus 1945

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/mia.v21i2.2071

Abstract

Public services such as e-KTP are still faced with various problems that have a negative impact on the quality of service for the community. One of the root problems of public service providers is the lack of public service motivation from employees to provide the best service. There are five dimensions of success in public service motivation that play an important role, namely interest in public policy, commitment to the public interest, empathy, self-sacrifice, and belief in justice. These values ​​should be possessed by public employees as public service providers in order to provide the best service to the community. The purpose of this study was to determine the value of Public Service Motivation in e-KTP services at the Tangerang Regency Population and Civil Registry Office using a qualitative approach through observation, interviews, and documentation. The results of the study showed that PSM in e-KTP services at the Tangerang Regency Population and Civil Registry Office was still not optimal, as shown in the results of the following values: 1) Interest in making public policy is low, because employees tend to be passive and lack initiative in being involved in the policy process. 2) Commitment to the public interest is also lacking, reflected in slow service. 3) The nature of compassion is quite good, as seen in the priority of services for those in need at the Tangerang Regency Population and Civil Registry Office. 4) Self-sacrifice is still lacking, with employees reluctant to work extra time. 5) Trust in justice is still not optimal, as seen from complaints about injustice in service.
Co-Authors Eko Prasetyo Firdiyani, Fitria Mazya, Thita Moralitha Muhamad Lukman Subangi Petri Sri Handayani Raymond Jacson Georgen Sefty Aryantika Serin Anggraeni Putri