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All Journal Jurnal Ecodemica : Jurnal Ekonomi Manajemen dan Bisnis Journal of Business on Hospitality and Tourism Asian Journal of Social and Humanities journal of social and economic research Journal of Ekonomics, Finance, and Management Studies Jurnal Manajemen, Bisnis dan Kewirausahaan
Luh Putu Mahyuni
Universitas Pendidikan Nasional Denpasar
Religion Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

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Produktivitas Kerja Karyawan Jasa Pengiriman Barang Dengan Kepuasan Kerja Sebagai Intervening Variabel I Gede Pasek Oka Mahendra; Luh Putu Mahyuni
Jurnal Ecodemica : Jurnal Ekonomi Manajemen dan Bisnis Vol 7, No 1 (2023): Ecodemica: Jurnal Ekonomi, Manajemen dan Bisnis
Publisher : LPPM Universitas BSI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/eco.v7i1.14656

Abstract

The rapid development of the freight forwarding service industry is currently due to increased consumer demand. In carrying out the delivery of goods by goods delivery services it does not always run smoothly, there are errors and omissions that occur, such as goods being exchanged, damaged, arriving late at the destination address causing losses to consumers. Conditions like this will be detrimental to the delivery service company. In order to compete and survive in the high demand for freight forwarding services, companies must be able to maintain and increase the productivity of their employees. Then conducted research in terms of employee productivity. The research design adapts a quantitative approach using 7 variables, namely leadership, work motivation, rewards, incentives, competence, job satisfaction and work productivity. The study used a questionnaire with an interval scale of 10 points and distributed a sample of 217 respondents, namely employees of freight forwarding services. Data analysis in this study used the SEM method with the SmartPLS 3.0 program. The results of the study clarify that leadership, incentives, job satisfaction partially have a significant effect on employee work productivity, and work motivation, rewards and competence partially have no significant effect on employee work productivity, while leadership, work motivation, and incentives indirectly through job satisfaction as an intervening variable has a positive and significant effect on employee work productivity. Meanwhile, rewards and competencies indirectly through job satisfaction as intervening variables have no significant effect on employee work productivity.
Analysis of The Role of Tiktok Social Media as A Mediation Variable on Influence Review Influencer, Endorsement, and Brand Image on The Decision To Purchase The Originote Products In The Millennial Generation Putu Ayu Candra Jagat Sriastiti; Luh Putu Mahyuni
Asian Journal of Social and Humanities Vol. 3 No. 1 (2024): Asian Journal of Social and Humanities
Publisher : Pelopor Publikasi Akademika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59888/ajosh.v3i1.418

Abstract

Social media currently plays an important role in all current activities. The use of social media is currently popular among the Millennial Generation. Tiktok has become a popular social media because it has a different appeal than other social media. This study aims to analyze the role of Tiktok social media as a mediating variable in the influence of influencer reviews, endorsements, and brand image on purchasing decisions for The Originote products in the millennial generation. The population in this study was the community of Tiktok Social Media users in Bali Province. Determination of sample size in this study used the Hair formula with a sample size of 138 samples. The data used came from primary data with quantitative data types. Data collection techniques with questionnaires. Data analysis techniques using Structural Equation Modeling (SEM). The results of the analysis show that influencer reviews, endorsements and brand image have a positive effect on purchasing decisions. Social media is able to positively and significantly mediate the influence of influencer reviews, endorsements and brand image on purchasing decisions. The interaction of influencer reviews, endorsements and brand image influences the millennial generation, thus creating a purchasing decision for The Originote mediated by the influence of Tiktok social media.
Pengaruh Kualitas Produk dan Pengalaman Pelanggan terhadap Minat Pembelian Kembali Melalui Kepuasan Konsumen pada Produk Fashion di Marketplace Tiktok Shop I Gede Angga Jimawan; Luh Putu Mahyuni
Jurnal Manajemen, Bisnis dan Kewirausahaan Vol. 6 No. 1 (2026): April: Jurnal Manajemen, Bisnis dan Kewirausahaan (JUMBIKU)
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jumbiku.v6i1.6437

Abstract

This study aims to analyze the influence of product quality and customer experience on repurchase intention, with customer satisfaction as a mediating variable, in the context of fashion products on TikTok Shop. The research addresses gaps in prior studies related to consumer behavior on rapidly growing social commerce platforms, while also providing strategic recommendations for digital marketing practitioners. A quantitative online survey was conducted using purposive sampling targeting consumers in Bali who had previously purchased fashion products from TikTok Shop. Primary data were collected through a Likert-scale questionnaire and analyzed using PLS-SEM, including assessments of validity and reliability through the outer model and structural relationship testing via the inner model. The results indicate that both product quality and customer experience have a positive and significant effect on customer satisfaction. Furthermore, customer satisfaction significantly increases repurchase intention. The indirect effect analysis confirms that satisfaction acts as a mediator between product quality and customer experience toward repurchase intention. A key finding of this research is that product quality serves as the most dominant factor influencing satisfaction and encouraging repeat purchases compared to customer experience. The implications highlight the importance of maintaining consistent product quality and optimizing interactive shopping experiences on live-commerce platforms to enhance customer loyalty on TikTok Shop.
Kontrol Diri Memoderasi Pengaruh Fasilitas E-Wallet dan Gaya Hidup Terhadap Perilaku Konsumtif Gen Z Silvi Alvianingrum; Luh Putu Mahyuni
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 7 No. 2 (2026): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v7i2.11137

Abstract

Broad access to the internet, social media, and digital financial services has made e-wallets and paylater increasingly embedded in everyday life. Transaction convenience and aggressive promotions drive consumptive behavior, especially among Gen Z, while previous studies on the influence of e-wallet usage and lifestyle on consumptive behavior have shown inconsistent findings. This study aims to analyze the effect of e-wallet usage and lifestyle on the consumptive behavior of Generation Z, with self-control as a moderating variable. The research method employed is a quantitative approach using surveys and SEM analysis on Gen Z respondents.The findings are expected to provide a comprehensive understanding of the role of digital financial technology and psychological factors in shaping young people’s consumption behavior. Furthermore, this study can serve as input for digital service providers and policymakers to encourage healthier and more sustainable consumption behavior.
PENGARUH JAM KERJA FLEKSIBEL, MOTIVASI KERJA, DAN KEPUASAN KERJA TERHADAP KINERJA KARYAWAN DI CV CORAL INTERNATIONAL Junianto Kurnia Kumala; Luh Putu Mahyuni
Journal of Social and Economics Research Vol 7 No 2 (2025): JSER, December 2025
Publisher : Ikatan Dosen Menulis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/jser.v7i2.1165

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh jam kerja fleksibel, motivasi kerja, dan kepuasan kerja terhadap kinerja karyawan pada CV Coral Internasional, serta menguji peran motivasi kerja sebagai variabel mediasi. Fenomena penurunan kinerja karyawan pada CV Coral Internasional tercermin dari meningkatnya jumlah kematian barang selama periode Januari–September 2025, yang mengindikasikan perlunya strategi manajemen sumber daya manusia yang lebih efektif. Penelitian ini menggunakan pendekatan kuantitatif dengan teknik analisis Partial Least Square – Structural Equation Modeling (PLS-SEM) melalui software SmartPLS 4.0. Populasi penelitian adalah seluruh karyawan CV Coral Internasional, sehingga teknik penentuan sampel yang digunakan adalah sampel jenuh, di mana semua anggota populasi dijadikan responden penelitian. Instrumen yang digunakan berupa kuesioner dengan skala Likert lima poin yang telah diuji validitas dan reliabilitasnya. Hasil penelitian diharapkan dapat menunjukkan bagaimana jam kerja fleksibel, motivasi kerja, dan kepuasan kerja memengaruhi kinerja karyawan, serta mengkonfirmasi apakah motivasi kerja berperan sebagai mediasi dalam hubungan antara jam kerja fleksibel dan kinerja. Temuan ini diharapkan memberikan kontribusi teoretis bagi pengembangan ilmu manajemen sumber daya manusia dan manfaat praktis bagi perusahaan dalam meningkatkan produktivitas karyawan.
Leader Support and High-Performance Work Systems in International Chain Hotel I Made Suwitra Wirya; Luh Putu Mahyuni; Agus Fredy Maradona
Journal of Business on Hospitality and Tourism Vol. 12 No. 1 (2026): June 2026
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v12i1.577

Abstract

The COVID-19 pandemic severely disrupted the global hospitality industry. In response, international chain hotels increasingly adopted High-Performance Work Systems (HPWS) to strengthen organizational resilience and sustain operational performance. This study investigates how leadership support shapes the adoption and sustenance of HPWS within international chain hotels in the aftermath of the pandemic crisis. Using a qualitative exploratory design, semi-structured interviews were conducted with ten managerial and frontline employees across international chain hotels in Bali, Indonesia. Thematic analysis, facilitated through ATLAS.ti 7, yielded four principal themes: strategic leadership alignment, crisis-driven adaptability, employee-centric leadership, and systemic sustainability barriers. The findings indicate that leaders who purposefully integrated HPWS into post-pandemic recovery frameworks, exercised adaptive decision-making, and sustained employee well-being were instrumental to system-level success. The study is geographically bounded to Bali and relies exclusively on qualitative data, which constrains broad generalizability. Future investigations are encouraged to employ mixed-method designs and to examine cross-cultural variations in HPWS adoption across diverse hospitality markets. This study contributes an empirically grounded perspective on the intersection of leadership support, crisis management, and HPWS within hospitality human resource management, with actionable implications for enhancing workforce engagement and operational efficiency in international hotel environments.
Co-Authors Agus Fredy Maradona I Gede Angga Jimawan I Gede Pasek Oka Mahendra I Made Suwitra Wirya Junianto Kurnia Kumala Putu Ayu Candra Jagat Sriastiti Silvi Alvianingrum