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All Journal International Journal of Electrical and Computer Engineering Indonesian Journal on Computing (Indo-JC) IJoICT (International Journal on Information and Communication Technology) Jurnal Sisfokom (Sistem Informasi dan Komputer) JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) eProceedings of Engineering Kesatria : Jurnal Penerapan Sistem Informasi (Komputer dan Manajemen)
Kusuma Adi Achmad
Telkom University
Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Education Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering

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Smart City Readiness based on Smart City Council’s Readiness Framework Kusuma Adi Achmad; Lukito Edi Nugroho; Achmad Djunaedi; Widyawan Widyawan
International Journal of Electrical and Computer Engineering (IJECE) Vol 8, No 1: February 2018
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (365.065 KB) | DOI: 10.11591/ijece.v8i1.pp271-279

Abstract

The level of urbanization which may impact on urban problems could be resolved through city development enabled and supported by the advanced ICT to build the city smart. To develop the city smart, the readiness of smart cities enablers should be assessed. The study was conducted based on pilot study through a survey on the smart city readiness. The analysis of smart city readiness in Yogyakarta showed that the evaluation of smart city projects implemented partially; only operational and asset optimization, and access to comprehensive device management implemented over 50%. Smart city readiness not only be measured by technological aspect but also need to be measured as non-technological aspects. Thus, measurement of readiness smart city can be more comprehensive.
Information Technology Governance Analysis Using COBIT 5 Framework: (Case Study : PLANT Division PT Pamapersada Nusantara) Kelvin Kurniawan; Kusuma Adi Achmad; Satria Akbar Mugitama
Indonesia Journal on Computing (Indo-JC) Vol. 8 No. 1 (2023): April, 2023
Publisher : School of Computing, Telkom University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34818/INDOJC.2023.8.1.686

Abstract

PT Pamapersada Nusantara or better known as PAMA is a subsidiary of PT United Tractors Tbk. There are several divisions in PAMA, one of which is the PLANT Division which is the focus of this research. To improve this performance, a special Information Technology System was created for employees. In order for application development to run better and in line with the company, an analysis is carried out which is expected to be a benchmark and company recommendation to optimize the information system. The analysis was carried out using the COBIT 5 framework method, the researcher focused on the MEA01 (Monitor, Evaluate, Assess Performance and Conformance) domain. Then for the method is observation and interview, researchers use this method to be able to collect accurate data With this method, researcher can provide recommendations regarding the results of the IT governance analysis to ensure and optimize that the information system runs according to the company’s wishes based on the COBIT 5 framework standardization. The average result obtained is level 3 for the current condition and level 4 for the expected condition. The recommendation of this study is that companies can implement regular monitoring SOPs on existing IT management and governance.
E-GOVERNMENT RISK MANAGEMENT ANALYSIS USING PERMENPAN RB NUMBER 5 OF 2020 AT COMMUNICATION AND INFORMATION OFFICE OF XYZ REGENCY Ozha Dilatri Niverta; Farisya Setiadi; Kusuma Adi Achmad
JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Vol 8, No 2 (2023)
Publisher : STKIP PGRI Tulungagung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29100/jipi.v8i2.3475

Abstract

Teknologi Informasi (TI) sering dimanfaatkan oleh instansi pemerintah untuk mendukung pencapaian tujuan pemerintahan. Semakin tinggi penerapan TI pada instansi pemerintah, maka semakin tinggi pula an-caman dan risiko yang terjadi. Pemerintah Kabupaten XYZ merupakan salah satu instansi pemerintah yang menerapkan Sistem Pemerintah Berbasis Elektronik (SPBE). Penerapan SPBE melalui pemanfaatan TI un-tuk memberikan layanan kepada pengguna SPBE memerlukan manajemen risiko. Pemanfaatan TI berbasis manajemen risiko memudahkan dalam mencapai tujuan, mengurangi risiko, dan melindungi sumber daya TI instansi pemerintah. Penelitian ini bertujuan untuk mengidentifikasi potensi risiko-risiko yang terjadi menggunakan Peraturan Menteri Pendayagunaan Aparatur Negara dan Reformasi Birokrasi (PERMENPAN RB) Nomor 5 Tahun 2020 tentang Pedoman Manajemen Risiko Sistem Pemerintahan Berbasis Elektronik. Hasilnya menunjukan bahwa terdapat 23 kemungkinan risiko yang terjadi, terbagi menjadi dua kategori, meliputi risiko positif dan risiko negatif. Risiko positif, meliputi kesesuaian layanan SPBE dengan rencana induk SPBE nasional, fleksibilitas arsitektur SPBE, kesesuaian penerapan SPBE dengan visi dan misi serta regulasi terkait, fleksibilitas kerja pegawai, kesesuaian kebutuhan infrastruktur SPBE dan prioritas instansi, ketepatan waktu penyelesaian proyek SPBE, penerapan keamanan informasi (backup data), dan pemuta-khiran proses bisnis dan layanan SPBE. Analisis risiko negatif yang berdampak tinggi adalah minimnya pelatihan TI untuk staf yang diselenggarakan oleh pemerintah daerah. Berdasarkan evaluasi, diperlukan rencana mitigasi penanganan risiko SPBE terkait kurang mahirnya staf dalam mengakses aplikasi, phish-ing, pembobolan website pemerintah daerah, kerusakan komponen perangkat keras, dan ketidaksesuaian ketrampilan TI dan kebutuhan SPBE.
Usability Analysis of Sapa Warga Application Using Usability Testing Method and System Usability Scale (SUS) Muhammad Alfin Arroyan; Rio Guntur Utomo; Kusuma Adi Achmad
Kesatria : Jurnal Penerapan Sistem Informasi (Komputer dan Manajemen) Vol 5, No 1 (2024): Edisi Januari
Publisher : LPPM STIKOM Tunas Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/kesatria.v5i1.337

Abstract

Sapawarga is software used to fulfill the needs of citizens in a variety of services, ranging from public information, letter submission, to public complaints. There are some negative comments about the application on the Google app store. This suggests there are quality issues in the Sapawarga software. By applying usability tests, namely the System Usability Scale (SUS), and SPSS for data analysis, this study aimed to ascertain user satisfaction features with the SapaWarga application. The study collected primary Data from distributed questionnaires to 400 respondents from Bandung City residents. It has been determined that the application achieved a total score of 52.92, which is classified as OK. However, the grade scales and acceptability ranges were relatively low, indicating that there are still many improvements needed to achieve maximum user satisfaction. In the paper, the researchers provided recommendations for enhancing the usability of the Sapawarga application in West Java
Socio-user Context Aware-Based Recommender System: Context Suggestions for A Better Tourism Recommendation Kusuma Adi Achmad; Lukito Edi Nugroho; Achmad Djunaedi; Widyawan
International Journal on Information and Communication Technology (IJoICT) Vol. 9 No. 2 (2023): Vol.9 No. 2 Dec 2023
Publisher : School of Computing, Telkom University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21108/ijoict.v9i2.858

Abstract

The existing tourism recommender system model is mostly predictive analytics for destination recommendations (item recommendation). Limited research has been conducted in the discussion of a recommender system model, particularly context suggestion. Thus, it is necessary to develop a recommender system model not only to predict tourism destinations but also to suggest contexts appropriate for tourist preferences (context suggestions). A deep learning method was used to create a model of the socio-user context aware-based recommender system for context suggestions. The attribute used as a label to suggest context was uHijos, uCuisine, uAmbience, and uTransport. The accuracy of the socio-user context aware-based recommender system in suggesting the context of uHijos, uAmbience, and uTransport was 100% with an error rate of 0%. It was found that only the level of recognition of the model in suggesting uCuisine was less accurate (below 30%) with a classification error for more than 70%. Performance evaluation of the socio-user model context-based recommender system was considered efficient, particularly for the evaluation of the level of accuracy, completeness (recall/sensitivity), precision, and a harmonic average of precision and recall (F-score), mainly for label/context of uHijos, uAmbience, and uTransport.
User Satisfaction Analysis of E-Samsat SUMUT Application Using End User Computing Satisfaction (EUCS) Approach Naufal, M Farid; Utomo, Rio Guntur; Achmad, Kusuma Adi
Jurnal Sisfokom (Sistem Informasi dan Komputer) Vol 12, No 1 (2023): MARET
Publisher : ISB Atma Luhur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32736/sisfokom.v12i1.1586

Abstract

Technological developments have continued to develop until now and the community has even made it a necessity, one of which is the motorized vehicle tax payment processing service, where payments can be made via e-banking or a predetermined Bank ATM.  Because of this, users believe that there is little to no difference between traditional Samsat and E-Samsat, the user returns to the Samsat Office to obtain validation of vehicle registration certificates (STNK). User satisfaction is formulating user satisfaction and comparing expectations and reality as follows: if expectations reality then very satisfied, if expectations = reality then satisfied and If expectations reality then not satisfied. The purpose of this study is to find out what factors influence user satisfaction in the North Sumatra E-Samsat application and recommendations to application developers so that user satisfaction does not decrease. This study uses quantitative methodology. Quantitative is a research method in which data collection techniques are carried out through surveys and questionnaire instruments and data analysis is carried out statistically. This study will use the End User Computing Satisfaction method, the EUCS method was chosen because it has 5 variables of content, accuracy, format, ease of use, and timeliness to measure factors that influence user satisfaction from information systems. The results of the discussion from this study using the EUCS method each variable get a score of 4 (satisfied) out of 5 total scores. But it's not perfect yet, so some improvements are needed to further increase user satisfaction.
Analisis Kepuasan Pengguna Terhadap Kualitas Website Upoint.Id Menggunakan Metode Webqual 4.0 Naufal, Nabil Ahmad; Wibowo, Yanuar Firdaus Arie; Achmad, Kusuma Adi
eProceedings of Engineering Vol. 11 No. 4 (2024): Agustus 2024
Publisher : eProceedings of Engineering

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

UPoint.ID adalah salah satu website penyedia layanan top up game dan entertainment milik anak perusahaan Telkom Indonesia yaitu PT. Nuon Digital Indonesia. Pada tahun 2020 ditemukan adanya keluhan dari pelanggan yang dituliskan pada forum Google Play terkait pembelian produk yang telah dibayarkan namun produk tersebut tidak diterima oleh pengguna dan pengguna tersebut merasa tidak ada kejelasan dari pihak UPoint.ID terkait hal ini sehingga service interaction quality masih kurang pada UPoint.ID. Tujuan dari penelitian ini ialah mengkaji korelasi antara kinerja UPoint.ID dan kepuasan pengguna website UPoint.ID melalui metode WebQual 4.0 mencakup variabel usability quality, information quality, dan service interaction quality pada website UPoint.ID. Perolehan data penelitian dilakukan dengan kuisioner terhadap 103 responden melalui teknik analisis regresi linear berganda dan SPSS 29 serta pengukuran skala likert. Pengolahan data menghasilkan pemahaman pengguna secara stimutan berdampak positif dan signifikan pada kepuasan pengguna, namun secara parsial dimensi kualitas informasi tidak berdampak signifikan pada kepuasan pengguna sehingga diperlukan adanya peningkatan kembali. Kata Kunci: UPOINT.ID, website, Webqual 4.0, kepuasan pengguna
Co-Authors Achmad Djunaedi Achmad Djunaedi Farisya Setiadi Kelvin Kurniawan Lukito Edi Nugroho Muhammad Alfin Arroyan Naufal, M Farid Naufal, Nabil Ahmad Ozha Dilatri Niverta Rio Guntur Utomo Satria Akbar Mugitama Widyawan Yanuar Firdaus Arie Wibowo