Claim Missing Document
Check
Articles

Found 2 Documents
Search
Journal : JURNAL ILMIAH GLOBAL EDUCATION

PENGARUH FASILITAS KANTOR DAN DISIPLIN KERJA TERHADAP KINERJA PEGAWAI DESA SUKAMAJU KECAMATAN JONGGOL Sindy Putri Winardi; Rini Wijayanti
Jurnal Ilmiah Global Education Vol. 4 No. 3 (2023): JURNAL ILMIAH GLOBAL EDUCATION, Volume 4 Nomor 3, September 2023
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/jige.v4i3.958

Abstract

This study aims to determine the effect of office facilities and work discipline on the performance of employees of Sukamaju Village, Jonggol District. This study used descriptive qualitative method. The techniques used in collecting data in this study included observation, interviews and documentation directly to respondents at the Sukamaju Village office. The results showed that the office facilities and discipline in this study had a significant impact on employee performance. Based on the results of observiews with informants, office facilities and discipline are only quite good, but employee performance is still very low, in terms of the level of effectiveness of employee performance, which averages only 59%.
PENELITIAN ILMIAH PENGARUH LOKASI DAN KUALITAS PELAYANAN TERHADAP LOYALITAS PELANGGAN ALFAMART GRIYA KENARI MAS Yu Netty Nababan; Rini Wijayanti
Jurnal Ilmiah Global Education Vol. 4 No. 3 (2023): JURNAL ILMIAH GLOBAL EDUCATION, Volume 4 Nomor 3, September 2023
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/jige.v4i3.961

Abstract

This study aims to determine the effect of location and service quality on customer loyalty Alfamart Griya Kenari Mas. This type of research uses qualitative methods with descriptive analysis. Source of data used is primary data. Data collection techniques used observation, interviews, and selection, as well as data analysis techniques, data reduction, data presentation, drawing conclusions. The results of this study were that the researcher conducted interviews and had made a selection from the data that of the 20 respondents who the researchers had interviewed, there were 5 respondents who stated that they were disloyal to Alfamart Griya Kenari Mas and 15 respondents who stated that they were loyal to Alfamart Griya Kenari Mas. Results of the question regarding how customers can access Alfamart Griya Kenari Mas locations, respondents answered that they were willing to be loyal as much as 80% and not loyal as much as 20%. The results of the question regarding the Quality of Service provided by Alfamart Griya Kenari Mas to the respondent's customers answered that they were willing to be loyal as much as 90% and not good as much as 10%.