Article Per Year (5 Year)
p-Index From 2021 - 2026
1.116
P-Index
This Author published in this journals
All Journal Jurnal Kesmas dan Gizi (JKG) Jurnal Pengmas Kestra (JPK)
Sri Melda Bangun
Unknown Affiliation
Health Professions Nursing Public Health

Published : 6 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 6 Documents
Search

 1 
SOSIALISASI TENTANG PENERAPAN PROTOKOL KESEHATAN PENCEGAHAN COVID-19 DI KABUPATEN BATU BARA PROVINSI SUMATERA UTARA Felix Kasim; Sri Melda Bangun; Anggi Isnani Paranduri; Henri Gudmen Sihite; Ika Nur Saputri; Kuat Sitepu
JURNAL PENGMAS KESTRA (JPK) Vol 1 No 2 (2021): Jurnal Pengmas Kestra (JPK)
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LP2M) Institut Kesehatan Medistra Lubuk Pakam

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (392.949 KB) | DOI: 10.35451/jpk.v1i1.711

Abstract

The COVID-19 pandemic has become a world health problem since the end of 2019, this case is increasing and spreading rapidly throughout the world, including Indonesia. Batu Bara Regency is one of the districts experiencing an increase in confirmed cases of COVID-19. The purpose of this paper is to provide socialization about the implementation of the COVID-19 prevention health protocol in Batu Bara Regency, North Sumatra Province. The method of implementing the activity is in the form of observation and socialization about the implementation of the COVID-19 prevention health protocol in the community. Based on the results of the activities that have been carried out, the community has a better understanding of health protocols in prevention efforts, it is hoped that it will have an impact on changing people's behavior to better comply with and implement the COVID-19 prevention health protocol so that there will be a significant decrease in cases.
IMPLEMENTASI STRATEGI PENINGKATAN KEPUASAN PASIEN DI RUMAH SAKIT GRANDMED LUBUK PAKAM Jon Piter Sinaga; Harris Rambey; Sri Melda Bangun; Ika Nur Saputri
JURNAL PENGMAS KESTRA (JPK) Vol 1 No 2 (2021): Jurnal Pengmas Kestra (JPK)
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LP2M) Institut Kesehatan Medistra Lubuk Pakam

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (417.632 KB) | DOI: 10.35451/jpk.v1i1.713

Abstract

The concept of service quality related to patient satisfaction can be determined by five elements, namely responsiveness, assurance, tangible, empathy and reliability. Patient satisfaction is a level of patient feeling that arises as a result of the performance of health services obtained after the patient compares it with what is expected. Fair and equitable services will be able to lead to satisfaction because the community at this time has begun to be critical in assessing services, especially in the health sector. This community service activity is in the form of measuring the quality of health services as an implementation of patient improvement strategies. Measurement of patient satisfaction is done through filling out a questionnaire sheet which is an instrument for measuring inpatient satisfaction, by patients who are going home. Quality services that provide a health service that is truly in accordance with the needs of the patient and refers to the level of service perfection. The more perfect the health services provided, the better the quality of health services.
PENERAPAN GIZI SEIMBANG SELAMA MASA PUASA DI DESA PERBARAKAN, KECAMATAN LUBUK PAKAM TAHUN 2021 Delita Br Panjaitan; Raisha Octavariny; Sri Melda Bangun; Anggi Isnani Paranduri; Ade Julfiani Ritonga
JURNAL PENGMAS KESTRA (JPK) Vol 1 No 1 (2021): Jurnal Pengmas Kestra (JPK)
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LP2M) Institut Kesehatan Medistra Lubuk Pakam

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (357.926 KB) | DOI: 10.35451/jpk.v1i1.733

Abstract

As an obligation carried out by Muslims, fasting is a partial fasting group, namely fasting that is carried out periodically. One indication of fasting is categorized as good if it begins with breaking the fast, ending sahur, stopping eating before being full. During the fasting period, it is highly recommended to maintain a balanced diet. In addition to the nutritional content, the form / type of food served also needs to be considered so that the implementation of fasting goes well and without causing health problems, especially in the stomach organ. This PKM activity was carried out with the aim of increasing knowledge and understanding in the application of balanced nutrition during fasting worship with the target of PKK mothers in Perbarakan Village, Lubuk Pakam District. Pre and post tests were conducted to see if there was an increase in understanding of balanced nutrition. Activities are carried out by providing information in the form of balanced nutrition counseling and tips on how to manage balanced nutrition in the family. The implementation time of the activity is 1 week with a total of four meetings. After the counseling is done, it is hoped that there will be an increase in knowledge about balanced nutrition which will later be applied in their respective homes during the fasting period. During the extension, the implementation team also provided props in the form of food models and leaflets. The results obtained can be observed in the graphic images that will be displayed where there is an increased understanding of balanced nutrition. In addition, the existence of teaching aids also helps facilitate the delivery of balanced nutrition material.
Factors Associated with Community Perception of Public Safety Center  (PSC) in Silinda District, Serdang Bedagai Regency Saragih, Eriani Senaya; Barita Aritonang; Sri Melda Bangun
JURNAL KESMAS DAN GIZI (JKG) Vol. 8 No. 1 (2025): Jurnal Kesmas dan Gizi (JKG)
Publisher : Fakultas Kesehatan Masyarakat Institut Kesehatan Medistra Lubuk Pakam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35451/swqre992

Abstract

The Public Safety Center  (PSC) serves as a rapid, precise, and careful response facility for communities in emergency situations, providing 24/7 services. This study aims to identify factors related to community perception of PSC in Silinda District, Serdang Bedagai Regency. Using a quantitative method with a cross-sectional design. The population in this study consists of all residents in Silinda District, Serdang Bedagai Regency, totaling 5,055 people. The sampling technique used in this study is purposive sampling. the study found that Education has the most significant influence on community perception of PSC, With P value = 0,000 and EXp(B) = 192,893. This indicates that individuals with higher education tend to have a more positive perception of PSC. The analysis concludes that Education and Knowledge are factors related to community perception of PSC in Silinda District. The conclusion is that public perception of the Public Safety Center  (PSC) is influenced by several factors. There is no significant relationship between the age variable and public perception of the PSC. However, there is a significant relationship between the level of education and public knowledge and their perception of the PSC, indicating that the higher a person's education and knowledge, the more positive their perception of PSC services. Meanwhile, variables related to needs such as information, facilities and infrastructure, and healthcare personnel do not show a significant relationship with public perception. It is recommended to increase awareness and knowledge about PSC and its role in enhancing safety and security.
The Effect of BPJS Kesehatan Smart Claim Implementation on Service Efficiency and Effectiveness at Santa Elisabeth Hospital Medan Manullang, Bima Roy; Felix Kasim; Sri Melda Bangun
JURNAL KESMAS DAN GIZI (JKG) Vol. 8 No. 2 (2026): Jurnal Kesmas dan Gizi (JKG)
Publisher : Fakultas Kesehatan Masyarakat Institut Kesehatan Medistra Lubuk Pakam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35451/1stfkj48

Abstract

BPJS Kesehatan Smart Claim implementation at Santa Elisabeth Hospital Medan has progressed to Star 4, including online pharmacy bridging or e-prescription integration. This study aimed to analyze the effect of this implementation on service efficiency and effectiveness. It used a qualitative approach with an intrinsic case study design. Eighteen informants were selected through purposive-homogeneous sampling. Data were collected from August to December 2025 through semi-structured in-depth interviews, limited participatory observation of the end-to-end service and claim workflow, and document review. The data were analyzed thematically using methodological and theoretical triangulation. The findings show that Smart Claim improves data access, supports partial paperless processes, and accelerates service and claim processes under certain conditions. The claim cycle is perceived to be shorter, and pharmacy processing becomes faster after e-prescription integration. Tangibles and responsiveness tend to improve, whereas reliability and assurance still fluctuate during network and bridging disruptions, slow devices, and data mismatch or mapping problems that trigger rework, cross-unit escalation, and pending or returned claims. This study concludes that Smart Claim improves service efficiency and effectiveness conditionally, depending on infrastructure stability, staff readiness, and claim data governance.
Promotion Mix Strategy to Increase Inpatient Visits at F.L. Tobing General Hospital, Sibolga in 2025 Afifah Aliyah, Ade; Rahmad Gurusinga; Sri Melda Bangun; Rahmadani Sitepu; Raisha Octavariny
JURNAL KESMAS DAN GIZI (JKG) Vol. 8 No. 2 (2026): Jurnal Kesmas dan Gizi (JKG)
Publisher : Fakultas Kesehatan Masyarakat Institut Kesehatan Medistra Lubuk Pakam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35451/m2crmb33

Abstract

The implementation of hospital promotion strategies through public relations and brand management at F.L. Tobing General Hospital, Sibolga, is influenced by various inhibiting and supporting factors. The main inhibiting factors include limited marketing budgets, a lack of competent human resources in public relations and brand management, suboptimal use of digital media, intense competition from more aggressive private hospitals, and weak promotional effectiveness evaluation mechanisms. Meanwhile, supporting factors include F.L. Tobing General Hospital's status as a government referral hospital, support from local government policies, opportunities for collaboration with various institutions, and increasing management awareness of the importance of promotion and strengthening brand image to increase hospital competitiveness. This study used a descriptive qualitative approach with triangulation of data sources within the F.L. Tobing General Hospital's work area, involving one key informant and 11 triangulation informants, and data collection techniques through observation, interviews, and documentation. The results showed that the advertising strategy was still dominated by internal media such as banners, posters, and brochures. Inpatient sales promotion is conducted through non-tariff promotions due to regulations, including simplified BPJS and insurance administration, service package information, and supporting facilities. Personal selling through empathetic interactions with healthcare workers, oriented toward patient-centered care, is the most influential strategy in building trust and inpatient care decisions. Direct digital marketing through WhatsApp and a reservation system supports rapid information access and increases patient satisfaction and loyalty. Public relations strategies play a crucial role in building image, encouraging positive word of mouth, and increasing inpatient visits. Continuous improvement of interpersonal communication skills, optimization of digital media, and contextual health education for patients' families are recommended.
Co-Authors Ade Julfiani Ritonga Afifah Aliyah, Ade Anggi Isnani Paranduri Aritonang, Barita Delita Br Panjaitan Felix Kasim Felix Kasim Harris Rambey Henri Gudmen Sihite Ika Nur Saputri Jon Piter Sinaga Kuat Sitepu Manullang, Bima Roy Rahmad Gurusinga Rahmadani Sitepu Raisha Octavariny Saragih, Eriani Senaya