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All Journal Jurnal Ilmiah Keperawatan Imelda International Journal of Public Health Excellence (IJPHE) International Journal of Health Science (IJHS) Jurnal Pengabdian Ilmu Kesehatan Vitamedica: Jurnal Rumpun Kesehatan Umum
Sontina Saragih
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Dentistry Health Professions Medicine & Pharmacology Nursing Public Health

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Journal : Jurnal Ilmiah Keperawatan Imelda

 1 
HUBUNGAN KESADARAN KOMUNIKASI SBAR PERAWAT DENGAN PENINGKATAN KUALITAS PELAYANAN KEPERAWATAN DI RSU BUNDA THAMRIN MEDAN Sontina Saragih; Hutagaol, Aureliya; Purba, Dahlia
Jurnal Ilmiah Keperawatan IMELDA Vol. 9 No. 1 (2023): Jurnal Ilmiah Keperawatan IMELDA
Publisher : Program Studi S1/DIII-Keperawatan Universitas Imelda Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52943/jikeperawatan.v9i1.1191

Abstract

Nurses play an important role in improving the quality of health services, especially nursing. Quality of nursing services as a continuous and patient-centered care process. Nurse communication is a vital factor in determining high-quality nursing services. This study aims to analyze the relationship between awareness of nurses' SBAR communication and improving the quality of nursing services at Bunda Thamrin Medan General Hospital. This research is descriptive correlational by using a cross-sectional approach. The population of this study was all nurses in the inpatient room of Bunda Thamrin Medan General Hospital, totaling 225 nurses with a sampling technique, namely total sampling according to the inclusion criteria. Data were analyzed through the chi-square test (x2). The results of the study found that there was a significant relationship between SBAR communication awareness and the quality of nursing services at Bunda Thamrin General Hospital Medan (p-value 0.013). The conclusion is that nurses' SBAR communication supports quality nursing services. So, it is hoped that the hospital's management will provide SBAR communication assistance for new nurses and evaluate the implementation of SBAR communication periodically and provide rewards for compliance with the implementation of SBAR communication.
Co-Authors Dahlia Purba Dahlia Purba Hutagaol, Aureliya JESMO ALDORAN PURBA Purba, Dahlia Yusuf Hanafiah