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LEVEL OF PATIENT SATISFACTION WITH THE QUALITY OF SERVICES AT LEPO-LEPO KENDARI PUSKESMAS DENTAL POLY DURING THE COVID-19 PANDEMIC Nia Afdillah; Nuraisya Nuraisya; Widya Astuti
JDHT Journal of Dental Hygiene and Therapy Vol. 4 No. 1 (2023): JDHT Journal of Dental Hygiene and Therapy
Publisher : Politeknik Kesehatan Kemenkes RI Jakarta I

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36082/jdht.v4i1.987

Abstract

Background: The quality of health services is a very important thing in the delivery of health services in order to show the degree of perfection of health services. Good service quality can lead to a sense of satisfaction for patients. Measuring the quality of service in a health facility can be done by assessing the level of patient satisfaction, where the patient is an object that directly enjoys the services provided. At the time when the COVID-19 pandemic caused disruption to public access to services, every health facility had to improve the quality of service to prevent transmission which could save the lives of patients and dentists. Purpose: This study aims to describe the level of patient satisfaction with the quality of service during a pandemic covid-19 at the dental polyclinic at the Lepo-Lepo Kendari Health Center. Research method: This type of research is descriptive in nature with a total sample of 50 people (total sample) who are visitors or patients at the dental polyclinic at the Lepo-Lepo Public Health Center. Results: the results of this study showed that 48% of patients were satisfied on the assurance dimension, 54% of patients were satisfied on the effectiveness dimension of health services, 56% of patients were satisfied on the dimensions of health services (responsiveness), 60% of patients were satisfied on the convenience dimension (physical appearance) and 58% of patients were satisfied on the human relations dimension (empathy). Conclusion: Overall from the five dimensions, the level of patient satisfaction with the quality of service at the dental polyclinic at the Lepo-Lepo Public Health Center is in the satisfied category.
LEVEL OF PATIENT SATISFACTION WITH THE QUALITY OF SERVICES AT LEPO-LEPO KENDARI PUSKESMAS DENTAL POLY DURING THE COVID-19 PANDEMIC Nia Afdillah; Nuraisya Nuraisya; Widya Astuti
JDHT Journal of Dental Hygiene and Therapy Vol. 4 No. 1 (2023): JDHT Journal of Dental Hygiene and Therapy
Publisher : Politeknik Kesehatan Kemenkes RI Jakarta I

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36082/jdht.v4i1.987

Abstract

Background: The quality of health services is a very important thing in the delivery of health services in order to show the degree of perfection of health services. Good service quality can lead to a sense of satisfaction for patients. Measuring the quality of service in a health facility can be done by assessing the level of patient satisfaction, where the patient is an object that directly enjoys the services provided. At the time when the COVID-19 pandemic caused disruption to public access to services, every health facility had to improve the quality of service to prevent transmission which could save the lives of patients and dentists. Purpose: This study aims to describe the level of patient satisfaction with the quality of service during a pandemic covid-19 at the dental polyclinic at the Lepo-Lepo Kendari Health Center. Research method: This type of research is descriptive in nature with a total sample of 50 people (total sample) who are visitors or patients at the dental polyclinic at the Lepo-Lepo Public Health Center. Results: the results of this study showed that 48% of patients were satisfied on the assurance dimension, 54% of patients were satisfied on the effectiveness dimension of health services, 56% of patients were satisfied on the dimensions of health services (responsiveness), 60% of patients were satisfied on the convenience dimension (physical appearance) and 58% of patients were satisfied on the human relations dimension (empathy). Conclusion: Overall from the five dimensions, the level of patient satisfaction with the quality of service at the dental polyclinic at the Lepo-Lepo Public Health Center is in the satisfied category.
Pemeriksaan def-t Dalam Meningkatkan Derajat Kesehatan Gigi Pada Anak Pra Sekolah di TK Pembina Kota Kendari Nuraisya Nuraisya; Aisyah Facruddin; Nur Awalia Putri Zainal; Nia Afdilla; Desih Welliam; Merry Erfiani
Jurnal Abdi dan Dedikasi kepada Masyarakat Indonesia Vol 1 No 1 (2023): NADIKAMI: Januari 2023
Publisher : POLITEKNIK BINA HUSADA KENDARI

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Kesehatan gigi dan mulut merupakan komponen dari kesehatan umum yang berperan penting dalam fungsi pengunyahan, fungsi bicara, dan fungsi kecantikan. status kesehatan gigi dan mulut yang optimal juga dapat dicapai dengan meningkatkan upaya promotif dan preventif sedini mungkin. Mengingat hakikatnya upaya kesehatan yaitu tercapainya kemampuan hidup sehat bagi setiap penduduk agar dapat memperoleh derajat kesehatan yang optimal sebagai salah satu unsur kesejahteraan umum dan tujuan nasional, sudah selayaknya kita sebagai tenaga kesehatan bertanggung jawab penuh untuk mewujudkan program UKGS sebagai salah satu program pemerintah. Melalui program Usaha Kesehatan Gigi Sekolah (UKGS) merupakan salah satu bentuk kegiatan untuk melihat kondisi kesehatan gigi dan mulut pada anak sekolah terutama anak pra sekolah karena pada usia pra sekolah (umur 5-6 tahun) masih belum bisa menjaga kesehatan gigi dan mulut nya sendiri. Tujuan dari kegiatan pengabdian masyarakat ini adalah Tercapainya derajat kesehatan gigi dan mulut siswa yang optimal. Hasil dari kegiatan ini menunjukkan Tingkat keparahan status karies gigi sulung yang diperiksa siswa kelas B II dan B IV TK PEMBINA tergolong sangat tinggi. Di TK PEMBINA Kelas B II (def-t = 8,4) sedangkan kelas B IV (def-t = 6,8). sehingga Seluruh siswa yang diperiksa memerlukan rujukan untuk dilakukan perawatan berupa Konservasi gigi, pencabutan gigi dan PSA dan perlunya bimbingan orang tua di rumah bagaimna cara menjaga kebersihan gigi dan mulut yang baik.
Survey Dan Pemeriksaan Kesehatan Gigi Dalam Upaya Peningkatan Derajat Kesehatan Gigi Dan Mulut Di Kelurahan Tobimeita Nia Afdilla; Aisyah Fachruddin; Nuraisya Nuraisya; Nur Awalia Putri Zainal; Muhammad Asman Setiawan; Asmawati Asmawati
Jurnal Abdi dan Dedikasi kepada Masyarakat Indonesia Vol 1 No 2 (2023): NADIKAMI: Juli 2023
Publisher : POLITEKNIK BINA HUSADA KENDARI

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Abstract

Kesehatan gigi dan mulut merupakan bagian integral dari kesehatan tubuh secara keseluruhan yang tidak dapat dipisahkan dari kesehatan tubuh secara umum. Pelayanan asuhan kesehatan gigi dan mulut merupakan layanan kesehatan yang terkhusus kepada kesehatan gigi dan mulut pada kelompok tertentu atau individu dalam kurun waktu yang dilakukan secara terencana, terarah, dan berkesinambungan untuk mencapai taraf kesehatan gigi dan mulut yang opimal . Tujuan Pengabdian ini untuk mengetahui jumlah DMF-T, OHI-S, GI dan memberikan pemahaman dan penyuluhan tentang pentingnya menjaga kesehatan gigi dan mulut. Metode pengabdian dengan melakukan pemeriksaan DMF-T, def-t, OHI-S, GI pada kelompok masyarakat di kelurahan Tobimeita. Hasil dari kegiatan ini menunjukkan presentase DMF-T yaitu 5,8 dengan kategori tinggi, OHI-S yaitu kategori baik = 30,2 %, Sedang = 51,2%, Buruk 18,6%, GI yaitu 0,8 dengan kategori peradangan ringan.