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Pengaruh Communication Skill Dan Iklim Organisasi Terhadap Prestasi Kerja Dengan Kepuasan Kerja Sebagai Variabel Moderasi Pada Kelurahan Se-Kota Bukittinggi Zuripal Zuripal; Taufik Adi Putra; Heliyani; Almasdi; Dona Amelia
JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Vol. 9 No. 2 (2023): April 2023
Publisher : Sekretariat Pusat Lembaga Komunitas Informasi Teknologi Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jemsi.v9i2.1103

Abstract

Sumber Daya Manusia merupakan salah satu unsur yang sangat menentukan keberhasilan suatu organisasi, terutama dalam menghadapi persaingan dan tantangan yang semakin besar. Fenomena dan realita di lapangan, prestasi kerja baik dari individu maupun unit kerja pada 24 kelurahan yang ada di Kota Bukittinggi cenderung stagnan karena akan berdampak terhadap suatu organisasi. Penelitian ini bertujuan melihat pengaruh communication skill dan iklim organisasi terhadap prestasi kerja dengan kepuasan kerja sebagai variabel pemoderasi pada seluruh 24 Kantor Kelurahan di Kota Bukittinggi. Sampel dalam penelitian ini adalah 94 orang PNS yang terdiri dari 1 orang Sekretaris Lurah dan 3 orang Kepala Seksi di setiap Kantor Kelurahan di Kota Bukittinggi yang bertanggung jawab langsung kepada Lurah. Metode analisis data yang digunakan adalah analisis teknik analisis SEM (Structural Equation Modeling) berbasis varians PLS (Partial Least Square). Hasil penelitian ini menunjukkan bahwa bahwa variabel communication skill dan iklim organisasi sama-sama memiliki pengaruh positif dan signifikan terhadap variabel prestasi kerja pada Kantor Kelurahan se-Kota Bukittinggi. Begitu juga halnya dengan variabel kepuasan kerja yang juga memiliki pengaruh positif dan signifikan terhadap variabel prestasi kerja.
Digitalization, Competence, and Organizational Support as Determinants of ASN Performance: The Role of Motivational Mediation in Local Government Agencies in Indonesia Hetty Fitriyah; Zuripal Zuripal
Journal of Economics and Social Sciences (JESS) Vol. 5 No. 1 (2026): Journal of Economics and Social Sciences (JESS)
Publisher : CV. Civiliza Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/jess.1632

Abstract

Objective: This study aims to analyze the influence of digitalization, competence, and organizational support on the performance of the State Civil Apparatus (ASN), with work motivation according to mediation variables. The research was conducted at the South Solok Regency Population Control, Family Planning, Women's Empowerment, and Child Protection Office. Design/method/approach: This study uses a quantitative approach with explanatory design and cross-sectional surveys. The research population amounted to 54 ASN. The sampling technique uses total sampling, so that the entire population is used as a respondent. Data were collected through questionnaires and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS. Findings: The results of the study show that digitalization, competence, and organizational support have a positive and significant effect on motivation. Motivation also has a positive and significant effect on the performance of ASN. Directly, digitalization, competence, and organizational support have a positive and significant effect on the performance of ASN. Competency is the most dominant factor in improving the performance of ASN, followed by digitalization and organizational support. The results of the mediation test showed that motivation mediated the influence of competence on the performance of ASN partially. Motivation also mediates the influence of digitalization on ASN performance, but with a weak level of mediation. Organizational support does not have a positive and significant effect on the performance of ASN through motivation. Originality/value: This article contributes to the study of public sector human resource management by integrating digitalization, competence, organizational support, motivation, and performance in one empirical model. This research also presents evidence from local government agencies in Indonesia that are facing the demands of digital transformation and limited human resource readiness.