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Analysis of The Role of Internal Audit in The Implementation of Corporate Governance at Pt Bank Mandiri Chalid, Dony Abdul; Rifqi, Achmad
Eduvest - Journal of Universal Studies Vol. 5 No. 7 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i7.51514

Abstract

The need for complex control systems is increasing due to the complexity, size, and operations of companies. To support economic recovery and stable growth in the future, corporate leadership issues have become one of the most important topics of discussion in Indonesia. It is hoped that the principles of corporate governance can improve the quality of financial statements, which will ultimately foster the trust of financial statement users, including investors. With this development of corporate governance, the Board of Directors is forced to improve corporate governance in its own company. As a result, the Council needs help to fulfill its duties. Internal audit is one of the tools that supports this, and its function evolves according to the needs of the company's stakeholders. Business developments result in increased risk, which causes the need to increase. This research will measure the effectiveness of internal audit on corporate governance, and identify the roadmap and Internal Audit Strategic Plan in the form of suggestions and recommendations to improve corporate governance. Data and information collection was obtained through questionnaires, as well as conducting direct interviews with the internal audit department and validating related documents.
Survey Kepuasan Masyarakat Terhadap Pelayanan Di UPT Dinas Pendapatan Provinsi Riau machasin, machasin; rifqi, achmad
Jurnal Daya Saing Vol. 1 No. 3 (2015): Kepuasan Publik, Kinerja Organisasi, dan Pengembangan Pariwisata
Publisher : Komunitas Manajemen Kompetitif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35446/dayasaing.v1i3.27

Abstract

Abstract: This research was conducted aimed to measure the extent of public satisfaction with the services performed by the Riau Provincial Revenue Office with the policy of the Minister of State Apparatus No. 16 of 2014 on Public Satisfaction Survey guidelines for the implementation of the Public as necessary to build public confidence in the apparatus as publik services providers in order to improve the welfare of society. Samples of this study consisted of 17 UPT Riau Provincial Revenue Service with analytic descriptive analysis techniques. Results of this study result unit within the overall service of the Provincial Revenue Service is very good with service quality category A (Excellent) with a value of 89.76. Keywords: Satisfaction, Service, Riau, Apparatus, Public