Article Per Year (5 Year)
p-Index From 2020 - 2025
0.408
P-Index
This Author published in this journals
All Journal Jurnal Bangkit Indonesia
Liza Safitri
Sekolah Tinggi Teknologi Indonesia Tanjung Pinang
Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
Implementasi CRM (Customer Relationship Management) Berbasis Website pada Angkasa Photo Studio Tanjungpinang Mochammad Rizki Romdoni; Lia Rosanty; Liza Safitri; Aggry Saputra
Jurnal Bangkit Indonesia Vol 12 No 1 (2023): Bulan Maret 2023
Publisher : LPPM Sekolah Tinggi Teknologi Indonesia Tanjung Pinang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52771/bangkitindonesia.v12i1.216

Abstract

Angkasa Photo Studio is a company engaged in photography services that offers a variety of products such as photo studios, graduations, family, documentation, weddings, products and others. In carrying out its activities, Angkasa Photo Studio requires an information system software whose use is to establish maximum communication with consumers and strive for continuous sales to them to increase company income such as CRM (Customer Relationship Management). Especially in recent years the Covid-19 pandemic has certainly greatly disrupted people's mobility, especially in obtaining information about the marketing of goods and services. After the research, there were problems, namely a decline in sales due to the Covid-19 pandemic and in carrying out marketing activities they still applied conventional methods and there was no system to establish maximum communication with consumers. Based on these problems, the researcher tries to design a website-based CRM system that can identify customer satisfaction with Angkasa Photo Studio's services. In designing this system using the PHP programming language and using Mysql as a database. After the researcher succeeded in designing a website-based CRM system at Angkasa Photo Studio, the results showed that the system designed was able to identify consumer satisfaction with Angkasa Photo Studio services, was able to establish more optimal communication with customers, and the system was able to market products and promos and customers did not need to come. Visit the store to find out what products and promos are currently available
Sistem Pendukung Keputusan Pemilihan Bimbingan Belajar Unggulan Kota Tanjungpinang dengan Metode Promethee II Liza Safitri; Aurora Elsa S F; Willy Setiawan
Jurnal Bangkit Indonesia Vol 12 No 1 (2023): Bulan Maret 2023
Publisher : LPPM Sekolah Tinggi Teknologi Indonesia Tanjung Pinang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52771/bangkitindonesia.v12i1.222

Abstract

This study aims to create a decision support system to determine the selection of leading tutoring institutions in Tanjungpinang City by applying the Promethee II method from several samples according to existing method procedures, from the data collection that has been carried out, several tutoring criteria are obtained and then calculations are carried out using the stages contained in the Promethee II method. The application is built based on a website, the aim is to help parents to select excellent tutoring institutions, check reports and election results using the website. It is hoped that this research can be one of the solutions to determine the selection of leading tutoring institutions in Tanjungpinang City.
Co-Authors Aggry Saputra Aurora Elsa S F Lia Rosanty Mochammad Rizki Romdoni Willy Setiawan