Agustinus Walansendouw
Sekolah Tinggi Ilmu Pariwisata Manado

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PERANCANGAN BUSINESS MODEL LEAN CANVAS BERBASIS USAH RINTISAN (STARTUP) DI LIKUPANG SEBAGAI DESTINASI PARIWISATA SUPER PRIORITAS DI KABUPATEN MINAHASA UATARA Agustinus Walansendouw; Bet El S. Lagarense; Meyske Wisye Manopo; Geofane Daud; Faily Sitata
Jurnal Ilmu Pariwisata Vol. 1 No. 02 (2022): Jurnal Ilmu Pariwisata
Publisher : UPT Penelitian Sekolah Tinggi Ilmu Pariwisata Manado

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Abstract

A startup is an organization designed to find a new business model to earn more profits. However few startups have failed. According to Forbes.com site records, 90% of startups made in the world failed. There are many reasons why startups failed including predicting market needs, internal conflicts, running out of funds, and the team experienced disharmony and poor corporate patterns. A startup in this research is an organization that is designed to create a product or service under uncertain conditions. A successful startup is not derived from successful predecessors but can be learned and can be taught. This research aims to design a lean canvas business model that is suitable for MSMEs in Likupang, North Minahasa Regency. Besides to determine the Canvas Business map model for culinary SMEs and handicraft SMEs. Finally to propose an inversion of the use of the Canvas Business Model for Culinary SMEs and Craft SMEs as one of the pioneers in providing food and beverages as well as and souvenirs which offers convenience and marketing strategies. It is suggested that using Lean Canvas in determining ideas and documentation in stepping and deciding targets. This will also make MSMEs and customers from the MSME market geting lots of convenience and savinh more costs. The application of business models such as Business Model Canvas and Lean Canvas in Culinary and Craft UMKM startups aims to represent a company that can operate and describe a relationship from technology developers to generate economic value. Lean Canvas focuses more on problems and as a tool for measuring and documenting business models and progress in the business.
IDENTIFIKASI POTENSI PANTAI TOTOBANG SEBAGAI DAERAH WISATA DI PULAU MANADO TUA NEGERI Julita Laluraga; Agustinus Walansendouw; Bet El S. Lagarense; Gerry Kadamehang
Jurnal Ilmu Pariwisata Vol. 1 No. 02 (2022): Jurnal Ilmu Pariwisata
Publisher : UPT Penelitian Sekolah Tinggi Ilmu Pariwisata Manado

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Abstract

North Sulawesi has several interesting natural potentials to be developed. One of them is Totobang Beach located in Manado Tua Negeri, Bunaken Island. It can be reached in about one hour and thirty minutes from downtown Manado. The purpose of this study is to promote and identify Totobang beach as tourism attraction in the village of Manado Tua Negeri.This research uses qualitative methods called the naturalistic research method. This research was conducted in natural conditions and the researchers used data analysis techniques in the form of strategic environmental analysis, with several ndicators. The results of this study indicated that the identification of the potential of Totobang beach as a tourist area in the village of Manado Tua Negeri has currently needs soecial attentions . For this reason, cooperation from the local government, the manager and the local authority of Manado Tua Negeri village is needed in developing this Totobang Beach as tourist attraction. So that it will become a superior and best tourist destination with big influences on the number of tourist visit the village of Manado Tua Negeri.
PENGARUH KUALITAS PELAYANAN ROOM ATTENDANT TERHADAP KEPUASAN TAMU DI HOTEL SINTESA PENINSULA MANADO Nathalia Chrisma Sigarlaki; Agustinus Walansendouw; Maxy Sondakh
Jurnal Hospitaliti Vol. 1 No. 02 (2022): Jurnal Hospitaliti
Publisher : UPT Penelitian Sekolah Tinggi Ilmu Pariwisata Manado

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Abstract

This study intention is to know the effect of room attendant service quality on guest statisfaction at Sintesa Peninsula Hotel Manado. The method used in this study is quantitive method using a simple linear regression model. The population on this study were the guest who come to stay at the Sintesa Peninsula Hotel Manado. Sample taken were 60 respondents. The data collected using questionaire. The result of this study using simple linear regression analysis at follow Y=20.666 + 0.265x showed a positive effect on the independent variable (Service Quality). Where if independent variabel increase then the guest statisfaction variable will also increase. From the analysis result correlation coefficient is found a value of 0,581 which showed that the two variable X and Y have a strong relationship where the significance value is 0,000 less than 0,05. furthermore, in the termination coefficient is it found that RSquare 0,338 means that the effect of the independent variable (Service Quality) on the dependent variable (Guest Statisfaction) os 33,8% and the remaining 66,2% is the influence of other variable that not elaborated in this study.
PENGARUH PROMOSI MEDIA SOSIAL TERHADAP KEPUTUSAN TAMU MEMILIH HOTEL IBIS MANADO CITY CENTER BOULEVARD Hanafi Wowiling; Agustinus Walansendouw; Claurensya Maramis
Jurnal Hospitaliti Vol. 1 No. 02 (2022): Jurnal Hospitaliti
Publisher : UPT Penelitian Sekolah Tinggi Ilmu Pariwisata Manado

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Abstract

This study aims to determine: the effect of social media promotions on the decision of guests to choose the Ibis Manado City Center Boulevard hotel. This study uses a quantitative method with a simple regression model. The population in this study are guests who stay or use the services of the Ibis Manado City Center Boulevard Hotel. The sample size taken was as many as respondents which were determined based on Roscoe's opinion. By using a type of nin probability sampling where the sampling is not fully carried out using the law of probability. This means that not all population units have the opportunity to be used as research samples. All data was collected using surveys and questionnaires. Questionnaires are made based on the dimensions of each variable. Thus, the results Y = 3.-32 + 0.896X were found, which indicated that any increase in the X variable would cause an increase in the Y variable. Similarly, using correlation coefficient analysis, it was found that r = 0.948 showed that the correlation coefficient of determination was found to be r2 = 0.899, which means that the guest's decision to choose due to the strong influence of social media promotion of 89.9% and the remaining 10.1% is the influence of variables not examined of 65.61%. The remaining of 34.39% were other factors that were not observed, namely the lack of food and beverage equipment, the lack of diversity in the menu served, and the lack of communication and care from the leadership.
PENGARUH DESAIN INTERIOR TERHADAP KEPUTUSAN TAMU MEMILIH TRAVELLO HOTEL MANADO Polikarpus Petrik Kebung; Bet El S. Lagarense; Agustinus Walansendouw
Jurnal Hospitaliti Vol. 1 No. 02 (2022): Jurnal Hospitaliti
Publisher : UPT Penelitian Sekolah Tinggi Ilmu Pariwisata Manado

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Abstract

The initial step of this research is conducting observation at the research location before determining the research topic related to the Influence of Interior Design Towards Guests Decisions to Choose Travello Hotel Manado. After finding the research problem and determining the topic, the research questionares were distributed t to the guest who used the servive at Travello Hotel Manado Field oservation and interview were conducted with the hotel management, staff and guest in order to find out to what extent was the influence of interior design has inflouenced the guests decision to choose Travello Hotel Manado. The results of calculation show that Y = 6,46 + 0,83 X which means that every incraese in varible X will result in an incrase in variable Y, and by using correlation coefficient analysis r = 0,94. The results showed that the correlation between varaible X and variable Y was strong enough with a value of nearly positive 1. Coefficient determinant r2=0,89 shows the variable of guests satisfication due to a sufficiently strong influence of interior design as much as 89% indicating variations of variable Y (Guests Decision to Choose Travello Hotel Manado) due to a sufficiently strong influence of interior design. Travello Hotel Manado should maintain its existence in service and comfort such as internal design to gain the guests loyalty in using the service at Travello Hotel Manado and not to choose the other hotels as competitirs.