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Faktor Motivasi Wisatawan Berkunjung Ke Gwk Sebagai Salah Satu Destinasi Wisata di Bali Salma Karamy; Khoirotunnisa Nur Priyanti; Farrah Puspita; Vita Cecilia; Gagih Padini
Jurnal Ilmiah Wahana Pendidikan Vol 9 No 9 (2023): Jurnal Ilmiah Wahana Pendidikan
Publisher : Peneliti.net

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.7951753

Abstract

Tourism is a sector that plays a role in the regional development process by encouraging regional economic growth. Tourism plays an important role in driving economic activities, improving people's welfare and creating jobs. The island of Bali has a variety of diverse tourist attractions. One of them is Gianyar Regency which is famous for its arts and culture. The interest of tourists visiting a tourist destination is influenced not only by its attractiveness, but also by the motivation of tourists to travel. . Tourist motivation is an important factor in determining which tourist attractions to visit. Tourism motivation studies have shifted from seeing motivation as a short-term process to looking at travel behavior, placing more emphasis on the influence of motivation on psychological needs and long-term planning, and endogenous as a very important factor. such as self-actualization. The research method used is in the form of literature review research techniques by reviewing national and international journals.
Faktor Self Service Technology Dan Kualitas Pelayanan Terhadap Kepuasan Pelanggan Masalalu Cafe, Rawa Domba B Syariffudin Latif; Khoirotunnisa Nur Priyanti
Journal of Student Research Vol. 2 No. 3 (2024): Mei: Journal of Student Research
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jsr.v2i3.2949

Abstract

The study aims to analyze the self-service technology and service quality factors of customer satisfaction at Masalalu Cafe, Rawa Domba, Jakarta. The sample used in this study uses primary data collected through questionnaires distributed to 94 respondents. Data analysis techniques use quantitative descriptive analysis. The results of the research are self-service technology and quality of service-generating data that have a positive combined and significant impact on customer satisfaction at Masalalu Cafe