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Sofia Farzanah Sulaeman
Universitas Negeri Jakarta Jl. R.Mangun Muka Raya No.11, RT.11/RW.14, Rawamangun, Kec. Pulo Gadung, Kota Jakarta Timur, Daerah Khusus Ibukota
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Students’ Perceptions and Satisfaction Analysis Towards Online Guidance and Counseling Services During Covid-19 Pandemic Nina Alfa Rizkana; Sofia Farzanah Sulaeman; Venazmi Livia Buamona; Herdi Herdi; Tamima Rubama
Jurnal Pendidikan: Teori, Penelitian, dan Pengembangan Vol 8, No 4: APRIL 2023
Publisher : Graduate School of Universitas Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17977/jptpp.v8i4.21446

Abstract

The Covid-19 pandemic has brought about fundamental changes in providing school guidance and counseling services. The provision of services that were previously done offline, now it was changed to online. This study examines the descriptions of students' perceptions and level of satisfaction with online guidance and counseling services. The purposive sampling technique was done by surveying and sampling. A total of 246 respondents were obtained with the use of perception assessment as the instrument and CSQ-8 to measure the level of satisfaction. The results showed that students had a good perception of online Guidance and Counseling (BK) services and had a moderate or satisfactory level of satisfaction.
Co-Authors Herdi Herdi Nina Alfa Rizkana Tamima Rubama Venazmi Livia Buamona