Agung Wicaksono
School of International Relations and Political Science, Corvinus University of Budapest

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Public service transformation trough digital-based services during Covid-19 pandemic in Riau Province, Indonesia Panca Setyo Prihatin; Pahmi Amri; Agung Wicaksono
Otoritas : Jurnal Ilmu Pemerintahan Vol 13, No 1 (2023): (April 2023)
Publisher : Department of Government Studies Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/ojip.v13i1.9861

Abstract

The purpose of this paper is to show how the Riau Provincial Government might transform public services based on digital services in the direction of good governance. This paper then uses a qualitative analysis method with Nvivo 12 Plus as an analytical tool to visualize data from online media sites. The findings of this study indicate that during the Covid-19 pandemic, the transformation of digital service-based public services in Riau Province can be seen from three aspects, namely: First, on the transparency aspect, the Riau Provincial Government has implemented digital services so that they can be more easily accessed. Second, in terms of accountability, every public service provider already has a strong understanding of how to implement digital services. However, the implementation of digital services still faces challenges and requires improving aspects of internet network quality in several locations in remote and underdeveloped areas. Third, in terms of effectiveness and efficiency, the Riau Provincial Government has received various awards for public service innovations and has launched the Mata Bansos application which is intended to help communities affected by Covid-19. Therefore, this research contributes in the form of recommendations to continue to improve public services by utilizing existing digital service applications and further integrating public services that have not been integrated with digital-based services.
Sustainable Palm Oil Investment Climate in Indonesia: Foreign and Domestic Promotion by the Local Government Nina Yuslaini; Andriyus Andriyus; Doris Febriyanti; Agung Wicaksono
Journal of Contemporary Governance and Public Policy Vol. 5 No. 1 (2024): (April 2024)
Publisher : Pusat Penelitian Ilmu Sosial dan Humaniora Kontemporer, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46507/jcgpp.v5i1.266

Abstract

This paper focuses on foreign and domestic palm oil investment promotion strategies in Dumai, Indonesia, to assess the sustainable development investment climate. Exploratory qualitative research is conducted with a case study to examine the foreign and domestic oil palm investment climate. The researchers employed NVivo 12 Plus software and the Biblioshiny application to collect, analyse and visualise bibliometric data. The research indicates that the Dumai government has pursued a strategy to stabilise the foreign and domestic palm oil investment climate by conducting promotions abroad and domestically. The conclusions show that the oil palm investment climate has been unable to positively contribute to economic, social and environmental growth in sustainable development in Dumai. Positive impacts of oil palm investment include offering livelihoods, creating new jobs and increasing local revenue. This research aids the government of Dumai in improving the global palm oil sustainable development investment climate.