Kennedy Wandera Walubengo
Am affiliated to Masinde Muliro University of Science and Technology(MMUST)

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Information Technology and Service Delivery of County Governments in Western Kenya Region Kennedy Wandera Walubengo; Joshua Olango Abuya; Fredrick Njehu Kiongera
International Journal of Business, Economics, and Social Development Vol 4, No 2 (2023)
Publisher : Research Collaboration Community (RCC)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46336/ijbesd.v4i2.440

Abstract

The inappropriateness in use of public monies has been cited as a major distractor towards achievement of development goals enshrined in our constitution. It has been largely attributed to the procurement practices adopted. The main objective of this study was to determine effects of information technology on service delivery of County governments in western Kenya region. The target population for this study entailed 228 officers who were categorized into chief officers, Directors, Finance officers and procurement officers. This study employed stratified random sampling towards picking a sample of 174 respondents. Information technology from the findings of this study had a significant effect on the delivery of services among counties in western Kenya region. Particularly, as Information technology changes by one unit, service delivery changes by 0.309 units units (β2=0.309, P<0.05). The F value obtained df (1,161) =84.947, P<0.05, that gave support to the goodness of fit of the model in adducing variance in the dependent variable. It meant too that Information Technology is a useful predictor of service delivery. This study therefore recommended that County Governments should view and treat information technology as a critical component and resource since its application in procurement activities improves delivery of services.
Effect of E-procurement on Performance of Construction projects of Counties in Lake Region Economic Bloc, Kenya. KENNEDY WANDERA WALUBENGO
International Journal of Business, Economics, and Social Development Vol. 6 No. 1 (2025): International Journal of Business, Economics, and Social Development (IJBESD)
Publisher : Rescollacom (Research Collaborations Community)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46336/ijbesd.v6i1.868

Abstract

E-procurement is the use of ICT capabilities to decrease the human contact in procurement operations. E-procurement enables users to find goods in electronic catalogs, generate orders, route them for approval, create and transmit orders to suppliers, and automate the invoicing and payment process. The study's major goal was to look at the impact of E-procurement on the performance of construction projects in Kenya's Lake Region Economic Bloc counties. The study used an explanatory research design. A stratified random sampling approach was employed to choose 342 respondents from a target group of 2,346 County officers. Primary data were gathered through interviews and questionnaires. Data was analyzed for inferential as well as descriptive statistics using SPSS version 26 and theme analysis, respectively. E-procurement was established to be a strong predictor of the success of building projects in the Lake Region Economic Bloc counties. Electronic procurement can account for up to 76.2% of the variation in construction project performance (R2=0.762, P