Claim Missing Document
Check
Articles

Found 3 Documents
Search

The Effect of Information Security Systems on Service Quality in E-Commerce Systems Abi Surya Wijaya; Upit Elya Rohimi; Alifiatun Asyifah
Journal of World Science Vol. 2 No. 4 (2023): Journal of World Science
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jws.v2i4.276

Abstract

The current development of information technology has brought significant changes in the business world, including the e-commerce system. However, this technological development also brings new risks, namely the threats to information security in e-commerce systems. Therefore, e-commerce companies must develop an effective information security system to minimize security risks and improve service quality. This study aims to analyze the effect of information security systems on service quality in e-commerce systems. The method used in this research is qualitative by conducting interviews with several e-commerce system users and management of e-commerce companies related to information security systems. The results show that an effective information security system significantly influences the quality of service in e-commerce systems. E-commerce system users have more confidence in systems with robust information security systems, improve data integrity, and reduce the possibility of problems or failures in e-commerce systems. In addition, management who is actively involved in paying attention to information security systems will show concern for the security of user data and increase user trust in the e-commerce system being operated. e-commerce companies must prioritize developing and continuously improving their information security systems and ensure management involvement in maintaining data security to gain user trust and loyalty. This, in turn, can enhance the service quality provided and positively impact future business growth.
Generasi Z’s Perception of Dining Experience at Korea Restaurants, South Jakarta Heru Suheryadi; Bayu Dian Sua Pratama; Siti Rahmah Farahdiba; Upit Elya Rohimi
Journal of World Science Vol. 2 No. 10 (2023): Journal of World Science
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jws.v2i10.422

Abstract

Culinary tourism is a strong attraction and can improve the standard of living of local residents. The strong growth of the Korean food industry proves that Korean food is well received by various circles, one of which is Generation Z. The trend of Korean culture in this era of globalization is very strong so that it easily penetrates into Indonesia, especially South Jakarta. The variety of Korean food choices offered has increased consumers perception of choosing location, atmosphere, and food as an attraction. The restaurant business is now not only delicious food, restaurant business people are now also required to present a memorable dining experience. This study aims to understand the perception of Generation Z on the dining experience at a South Jakarta Korean restaurant. The sampling technique in this study was Generation Z, with 100 respondents. This research is described in 4 perceptual factors, namely motivation, interest, experience, and expectations. The data analysis technique used is descriptive analysis, validity test, and reliability test. Based on the results of the questionnaire distributed, generation Z chose Moon Chicken as their favorite Korean restaurant because it has memorable service. Korean restaurants have a min taste that is not to strong and there is curiosity about the interior design of Korean restaurants, which is different from other restaurant.
The Influence of Strategic Entrepreneurship on Competitive Advantage in CV Mutiara Upit Elya Rohimi; Kartono Kartono
Journal of World Science Vol. 3 No. 1 (2024): Journal Of World Science
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jws.v3i1.532

Abstract

Technological change, dynamic global markets, and intense competition characterize the current business era. The development of Strategic Entrepreneurship highlights the evolution of business and entrepreneurship theories, shifting the paradigm from focusing only on the creation of new businesses towards the integration of entrepreneurship into existing business strategies. This study aims to analyze the impact and contribution of Strategic Entrepreneurship to the sustainability of competitive advantage in modern businesses faced with dynamic market challenges. The method used in this research is descriptive qualitative. This research uses CV Mutiara as a concrete case study. The results show that the implementation of Strategic Entrepreneurship has a significant positive impact on organizational adaptation and sustainability in a constantly changing business environment. By focusing not only on new venture creation but also on long-term strategic planning, organizations can achieve sustainable competitive advantage. CV Mutiara applies the principles of Strategic Entrepreneurship, including innovative strategy development, external collaboration, and enhancing internal innovation capabilities.