Article Per Year (5 Year)
p-Index From 2020 - 2025
0
P-Index
This Author published in this journals
All Journal Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer
Intan Camila
Fakultas Ilmu Komputer, Universitas Brawijaya
Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Evaluasi Proses Optimasi Sumber Daya, Pengelolaan Sumber Daya Manusia, dan Pengelolaan Operasional pada Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu DKI Jakarta Menggunakan Kerangka Kerja COBIT 5 Intan Camila; Admaja Dwi Herlambang; Aditya Rachmadi
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 11 (2018): November 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (425.683 KB)

Abstract

Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (PTSP) DKI Jakarta had a vision to be a Jakarta citizens licensing solutions with the several missions that indicated that DPM PTSP provided a quick response services. It indicated that DPM PTSP must had sufficient and capable human resources, the application of optimal information technology and operational activities that run smoothly. In order to measure the optimal value of information technology resources, human resources and operational activities, a capability level assessment carried out in EDM04 (Ensure Resource Optimization) process, APO07 (Manage Human Resource) process and DSS01 (Manage Operations) process using the COBIT 5 framework. The capability level assessment carried out sequentially from level 0 Incomplete Process to level 5 Optimizing Process, analyzed the gap between capability level and targeted level, and provided the recommendations as an improvement of organizational's quality. The assessment carried out through several methods of interview, observation and assessment sheet. The capability level of the EDM04, APO07 and DSS01 process get capability level in level 3 with the targeted level in level 5 which is the same in each process, obtained the gap amount 2 and produced some recommendations that performed activities and made the documents related to each process.
Co-Authors Aditya Rachmadi Admaja Dwi Herlambang