Article Per Year (5 Year)
p-Index From 2020 - 2025
0
P-Index
This Author published in this journals
All Journal Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer
Karimah Siti Wahyuni
Fakultas Ilmu Komputer, Universitas Brawijaya
Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Evaluasi Pemanfaatan Aplikasi Pelaporan Orang Asing (APOA) Menggunakan Model Kesuksesan DeLone and McLean dan Importance Performance Analysis (IPA) (Studi Kasus : Kantor Imigrasi Kelas I Kota Malang) Karimah Siti Wahyuni; Mochamad Chandra Saputra; Admaja Dwi Herlambang
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 1 (2019): Januari 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (440.271 KB)

Abstract

Foreigner monitoring application (APOA) is an information system that is implemented by the Immigration government agency to facilitate the reporting process of foreigners to immigration. The problem that arises in the implementation of APOA at the Immigration Office in Malang is that the availability of hardware with old specifications makes APOA operations often disrupted, there are still some residences or companies that have not registered or reported the status of the Foreign Citizens in the community so that the foreigners' data entered at APOA is not 100% accurate. Evaluation of the utilization of the APOA information system was carried out using DeLone and McLean's success model and Importance Performance Analysis (IPA). The IPA was conducted by finding the value of the level of suitability and gap analysis before then be mapped using a Cartesian diagram to find the priority of improvement which is based on the 5 success variables of DeLone and McLean namely Quality System, Information Quality, Service Quality, User Satisfaction, and Net Benefits. The results of the evaluation show that the best performing variable is on the information quality with the level value of 100.6% and the positive gap (+) of 0.02. Recommendations are given to 10 indicators in 5 DeLone and McLean variables: Easy to Use, System Accuracy, Timeliness, Relevance, Usability, Assurance, Empathy, Adequacy, Effectiveness, and Productivity.
Co-Authors Admaja Dwi Herlambang Mochamad Chandra Saputra