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Evaluasi dan Perbaikan Antarmuka Pengguna Menggunakan Pendekatan User Centered Design (UCD) dan Card Sorting (Studi Kasus: Website Awake Project Malang) Muh Indra Gunawan; Retno Indah Rokhmawati; Niken Hendrakusma Wardani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 5 (2019): Mei 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Awake Project is a brand and clothing store located in the Malang City. Awake Project also utilizesthe website to provide product pricing information and how to purchase the product. Website Projectrequires improvements the user interface and the addition of the Profile page. To make improvements,we use the User Centered Design approach that puts the user as the center of the process of websitedevelopment process and Card Sorting to design Information Architecture on the website. Thisresearch discusses from initial evaluation, specify the context of user, specification user requirements,produce design solutions and evaluate design. The initial evaluation using System Usability Scalequestionnaire got an average score of 41, the Acceptability Ranges level was Not Acceptable, theGrade Scale level was in category F, the Adjective Rating got OK and Percentile Rank was Grade F.On the final evaluation using System Usability Scale questionnaire got an average score of 83.625, theAcceptability Ranges level was Acceptable, the Grade Scale in category B, the Adjective Rating gotExcellent and Percentile Rank Grade was Grade A. From these results, the problems can be resolvedand can be accepted by the users and stakeholders.