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All Journal Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer
Muhammad Rifat Ardiyansyah
Fakultas Ilmu Komputer, Universitas Brawijaya
Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering

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Pengembangan Sistem Informasi Manajemen Layanan Premium Berbasis Web (Studi Kasus : PT. PLN Distribusi Jakarta Raya) Muhammad Rifat Ardiyansyah; Denny Sagita Rusdianto; Eriq Muhammad Adams Jonemaro
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 5 No 6 (2021): Juni 2021
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

One of the services of PT PLN, namely Premium Service, requires a long process and activities from several stakeholders in it. In carrying out activities to complete these services, there are problems in it. Sometimes this problem causes customers who have registered to end up failing to subscribe to the Premium Service due to obstruction of some unmonitored processes. To solve this problem, a management information system for internal management of premium services can be the solution. The system was developed using the Waterfall model and object-oriented modeling. To build this information system, requirements analysis, software design, implementation, and testing are carried out. The requirements analysis phase produces a description of the business process using Business Process Modeling and modeling needs using a use case. The design phase produce sequence diagrams, package diagrams, database design, algorithm design, and interface design. At the implementation phase, unit testing is carried out using one of the techniques in the white box method, namely the basis of path testing to find the complexity of the program code and black box testing gets valid results in all test cases. In order to test the management information system developed that can run on all types of web browsers, a compatibility test has been carried out which has resulted in the Premium Service Management Information System being able to run on almost all web browsers.
Co-Authors Denny Sagita Rusdianto Eriq Muhammad Adams Jonemaro