Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer
Vol 5 No 6 (2021): Juni 2021

Pengembangan Sistem Informasi Manajemen Layanan Premium Berbasis Web (Studi Kasus : PT. PLN Distribusi Jakarta Raya)

Muhammad Rifat Ardiyansyah (Fakultas Ilmu Komputer, Universitas Brawijaya)
Denny Sagita Rusdianto (Fakultas Ilmu Komputer, Universitas Brawijaya)
Eriq Muhammad Adams Jonemaro (Fakultas Ilmu Komputer, Universitas Brawijaya)



Article Info

Publish Date
20 May 2021

Abstract

One of the services of PT PLN, namely Premium Service, requires a long process and activities from several stakeholders in it. In carrying out activities to complete these services, there are problems in it. Sometimes this problem causes customers who have registered to end up failing to subscribe to the Premium Service due to obstruction of some unmonitored processes. To solve this problem, a management information system for internal management of premium services can be the solution. The system was developed using the Waterfall model and object-oriented modeling. To build this information system, requirements analysis, software design, implementation, and testing are carried out. The requirements analysis phase produces a description of the business process using Business Process Modeling and modeling needs using a use case. The design phase produce sequence diagrams, package diagrams, database design, algorithm design, and interface design. At the implementation phase, unit testing is carried out using one of the techniques in the white box method, namely the basis of path testing to find the complexity of the program code and black box testing gets valid results in all test cases. In order to test the management information system developed that can run on all types of web browsers, a compatibility test has been carried out which has resulted in the Premium Service Management Information System being able to run on almost all web browsers.

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Journal Info

Abbrev

j-ptiik

Publisher

Subject

Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering

Description

Jurnal Pengembangan Teknlogi Informasi dan Ilmu Komputer (J-PTIIK) Universitas Brawijaya merupakan jurnal keilmuan dibidang komputer yang memuat tulisan ilmiah hasil dari penelitian mahasiswa-mahasiswa Fakultas Ilmu Komputer Universitas Brawijaya. Jurnal ini diharapkan dapat mengembangkan penelitian ...