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All Journal Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer
Cassia Vera Diphiperidine
Fakultas Ilmu Komputer, Universitas Brawijaya
Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering

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Perancangan Pengalaman Pengguna Aplikasi Rekomendasi Produk Skincare berbasis Mobile menggunakan Metode Human Centered Design Cassia Vera Diphiperidine; Herman Tolle; Retno Indah Rokhmawati
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 6 No 2 (2022): Februari 2022
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Skincare products have been widely used by people to deal with their face skin problems, keep skin healthy, and increase self-confidence. However, this makes the skincare industry compete to sell its products. Many types of skincare products on the market that make skincare users confused in finding the right products. Based on these problems, this research aims to reduce errors and overcome obstacles in choosing skincare products that are suitable for skin problems, type, age, allergies, proper ingredients, and user-safe labels with made a mobile-based skincare product recommendation application using the Human-Centered Design (HCD) method. In the solution design evaluation stage, usability testing is done by giving seven assessments. Then proceed with giving the System Usability Scale (SUS) and User Experience Questionnaire (UEQ) questionnaires. The solution design test was carried out twice, the results of the second iteration test increasing from the first one. The usability results for the effectiveness aspect is 93.75%, the efficiency is 92.83% (time-based efficiency of 0.058 goals/sec), and satisfaction is 80.47 (categorized as very good). The results of the mean scale value of UEQ for attractiveness, efficiency, dependability, stimulation, and novelty aspects were categorized as very good. The perspicuity aspect is categorized as good.
Co-Authors Herman Tolle Retno Indah Rokhmawati